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I'm working with a 27" iMac running Yosemite 10.10.5 and it is calibrated regularly. I print through Lightroom CC with 3 Epson printers: 3880, 9900 and a new P800. Everything has been working great, but recently my prints began coming out too light/low contrast on all 3 printers. I also tried printing through Photoshop CC and got the same result. I've cleaned the heads on all 3 printers and that didn't change anything. I spoke with the Epson Tech folks and after trying a few things, they suggested that it's a software issue and I have to say, after addressing any hardware issues, that I agree. Is anyone else experiencing this problem? Help!!
Thanks Hal. Yes, I thought of the monitor being set too dark, so I recalibrated then printed again with the same result. I recalibrated a couple of times at different settings and that didn't make a difference either.
I'll try printing an older file.
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I suggest you check the obvious first: Is color being managed by LR? Do you have the correct ICC profile for the printer/paper combination and do you have the correct media type selected in the LR print dialog AND in the printer dialog?
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Thanks Joe. First, I must have hit a 'Correct Answer' button accidentally....it is not correct. Yes, those are the obvious and I'm good on all of those.
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lhpviking wrote:
...I also tried printing through Photoshop CC and got the same result.
Have you tried printing through any other application such as Apple Preview?
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Thanks Joe. I haven't tried printing through Preview; I've used it only for printing PDF files and simple print jobs. I'll give it a try, but the options are limited....I don't see an option to choose an icc profile or fine art paper, only matte.
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A possible cause of printing too light is having your monitor set too dark. Evidently a good setting is a little over 100 cd/m2.
Also, you say the problem has just started happening. Do you have an older file that printed OK in the past? Could you try printing it again?
Hal
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Thanks Hal. Yes, I thought of the monitor being set too dark, so I recalibrated then printed again with the same result. I recalibrated a couple of times at different settings and that didn't make a difference either.
I'll try printing an older file.