5d mark iv

[lukec14368332]

my creative cloud is showing there is no update for lightroom and i cant open my raw 5d mark iv files, although i can see lots of videos of people on youtube being able to?? why can't i?

[JP Hess · Accepted solution]

Your camera requires CC 2015.7.  The most current update is CC 2015.8. If your creative cloud manager isn't showing an update then you can download it directly from this website:

Keeping Lightroom Up-to-Date

[lukec14368332]

my photoshop cc updated and is running camera raw 9.8 but lightroom even when downloaded through that link is still re installing the old version and only running camera raw 9.0 i am working on a 64 bit system so this makes no sense

[F. McLion]

In addition to what Jim said ...

In case you are working on a 32-Bit system, the CC manager will not show the upgrade to CC 2015 since this is available for 64-Bit systems only.

What is your OS and current version of LR?

[lukec14368332]

OS X El Capitan version 10.11.2 it is a 64 bit system

[lukec14368332]

intel core i5

[F. McLion]

Again, what is the exact version of Lightroom you are using?