Copy link to clipboard
Copied
Hello, Avanti here.
My creative cloud is not working. I am getting problem in opening premiere pro with message renew your subscription.
[Title edited for question clarity and future forum search... Mod]
Copy link to clipboard
Copied
Hi Avanti,
I understand that your Premiere Pro app is asking to Renew the Subscription.
If this is a new purchase, make sure you have assigned the license to yourself and have accepted the invite for this. Please refer to the following link for this. Manage your Creative Cloud for teams membership
Also please refer to this link for the correct answer for your issue Renew Subscription Error Creative Cloud
Please let us know if this works for you or if any other assistance is required. Thanks!
Regards
Himanshu Gupta
Copy link to clipboard
Copied
Hi Avantik14829313,
If the steps mentioned above don't help, kindly Contact Customer Care.