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Updating Previous Version

Community Beginner ,
Feb 09, 2017 Feb 09, 2017

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I have plug ins that need 2015. So, I did the install previous version, but it installs the oldest version of InDesign. I ran check for updates, but that doesn't seem to update to a newer version of 2015. How do I update to a newer version of 2015?

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correct answers 1 Correct answer

Community Beginner , Feb 10, 2017 Feb 10, 2017

I ended up chatting with Adobe support. The answer was that updating had been turned off. He opened AdobeUpdateAdminPref.dat and changed <Suppressed>1<Suppressed> to <Suppressed>0<Suppressed> and that fixed it.

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Adobe Employee ,
Feb 09, 2017 Feb 09, 2017

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Moving to InDesign​

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Community Expert ,
Feb 09, 2017 Feb 09, 2017

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You're trying update with the CC Desktop app, right?

Here's an article on how to fix issues with the CC Desktop app that might help:

http://creativepro.com/troubleshooting-adobe-creative-cloud-desktop-app/?utm_campaign=coschedule&utm...

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Community Beginner ,
Feb 09, 2017 Feb 09, 2017

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Thanks, but none of those seem to help. I did try uninstalling to see if I could get a different version of 2015 to come up. It does only give me the older version of 2015 to install.

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Community Beginner ,
Feb 10, 2017 Feb 10, 2017

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I ended up chatting with Adobe support. The answer was that updating had been turned off. He opened AdobeUpdateAdminPref.dat and changed <Suppressed>1<Suppressed> to <Suppressed>0<Suppressed> and that fixed it.

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