Indesign CC2017 Keeps Crashing | New MacBook Pro 2016

[andreasp1705718]

Hi,

I'm trying to know if anyone else is encountering this issue.

Indesign CC2017 Keeps crashing on my MacBook Pro 15" with touchbar.

Started 2 days ago.

I tried uninstalling and reinstalling, clearing the preferences, installing new plugins and scripts from the help forums, nothing works.

Is anyone else encountering this issue?

Thank you,

Andreas

[SanyamTalwar]

Hi,

A fix has been provided to resolve InDesign crash.

Please try the steps mentioned at this troubleshooting page https://helpx.adobe.com/indesign/kb/crash-hyperlinks-panel-quick-apply.html to resolve your issue, if still facing.

Let me know if it works for you.

Thanks,

Sanyam Talwar

[andreasp1705718]

Hi,

I’ve tried this already.

Doesn’t work.

If you have any other suggestions that would be great.

Thank you

[andreasp1705718]

Hi,

I’ve tried this already.

Doesn’t work.

If you have any other suggestions that would be great.

Thank you

[SanyamTalwar]

Hi,

Please try following:

Provide read/write permissions on

• MAC HD/Library/Application Support/Adobe
• MAC HD /User/library/Application Support/Adobe
• MAC HD/User/Library/Preferences
• MAC HD/User/Library/Cache

Install InDesign in new user

If the crash still happens, can you please report the crash to Adobe and copy paste the crash log in a file and send to santalwa@adobe.com

Regards

Sanyam Talwar

[SanyamTalwar]

Hi,

Can you please provide the crash log?

Regards

Sanyam Talwar

[BobLevine]

Please do not post crash reports here.

Post them on pastebin.com and give us a link to it.

[andreasp1705718]

Hi Sent you the crash log, still no fix.

I'll post it here in case anyone can help.

ADOBE IN DESIGN CRASH LOG - Pastebin.com

Thks.

[andreasp1705718]

Can you please provide an answer/solution.. Anything?

This issue has been ongoing for too long now, I'm paying a hefty price for this software, I expect it to work as advertised.

[RPearce13]

I'm having the same problem with InDesign CC2017 crashing on my new Apple iMac. I've been having this problem for a couple of months. Most annoyingly, it happens any time I try to create a new blank document, but it happens with other functions too. I tried the fix above and it did not work.  I pasted the crash log here: InDesign CC2017 Crash Report - Pastebin.com

Thanks!

[andreasp1705718]

Exactly the same ! bug starts happening when creating a new doc.

Can you please let me know if you find a fix...