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I just migrated my files to a new Mac. But, when I try to install PhotoShop, it goes from 0% to 100% in seconds. CC says it's installed, then goes back to the default mode of click to install. How do I install PS on my new Mac?
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What Mac? What OS? What version of Photoshop? Are there any older versions of Photoshop on the Mac?
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Thanks for responding so fast!
iMac 21.5 4K. 3.1GHz 8GB
Sierra 10.12.3
Trying to run CC 2017. Yes, I do have an old CS5 version as well.
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I uninstalled the old CS5 and I am still having the same issue. I tried downloading a couple of other Adobe apps and had no issue. It is only the PS app. Dead in the water and I need to get things done. Anyone have any other suggestions?
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Try running the Adobe Cleaner Tool.
Use the Creative Cloud Cleaner Tool to solve installation problems
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Theresa,
When I try that, I get the message "Couldn't uninstall CC for Desktop. You still Have CC applications installed on your computer that require it." So, I figured that meant I need to uninstall all CC apps on my computer (that I currently pay for). But... I uninstalled them on my other old computer; so now the uninstall apps that were in the Adobe utility folder are all gone, because they were deleted automatically after the uninstall.