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Indesign Cs6 no longer opens

New Here ,
Feb 12, 2017 Feb 12, 2017

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I have contacted Adobe last year with the same frustrating problem, it was resolved.

Ever since I purchased Lightroom, it seems that every time I go to open one of the many indesign documents I have had for years, it's says my Trial has Expired!!!

I have been using Indesign for years on this same computer. Nothing has changed except that I signed up to Creative Cloud for LightRoom and ever since I can't use indesign.

I need this for my business urgently.

Below is the case number from the guy I just spoke to who was unable to help me and said there were no previous notes on the last time this happened - great!

0188660206

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correct answers 1 Correct answer

Community Expert , Feb 13, 2017 Feb 13, 2017

CS6 is not supported on El Capitan. If it did run, you were happy, but if not, it is as it is promised.

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Community Expert ,
Feb 13, 2017 Feb 13, 2017

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What OS do you use?

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New Here ,
Feb 13, 2017 Feb 13, 2017

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I have OS X El Capitan Version 10.11.5

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Community Expert ,
Feb 13, 2017 Feb 13, 2017

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CS6 is not supported on El Capitan. If it did run, you were happy, but if not, it is as it is promised.

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New Here ,
Feb 13, 2017 Feb 13, 2017

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Thank you for helping me, the weird thing is that I rang Adobe and they fixed this problem and it was fine. Now it's decided my trial (?) is over. Very strange.

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Community Expert ,
Feb 13, 2017 Feb 13, 2017

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I'd be a rich man if I got a dollar from every CS6 user who has reported problems in El Capitan or later versions of macOS.

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