After Jan Update XD Continually Crashes

[jalissa.lawson]

Is is possible to revert back to the previous version? After the Jan update my XD app now crashes randomly. Sometimes as much as every minute. The program is almost unusable. I have sent the majority of the crash reports through.

Thanks

[Dan_Tuhoarca]

Hi,

Sorry you're having issues with this.

Is this happening on the Windows or Mac version of XD?

Thanks,
Dan

[jalissa.lawson]

Sorry this is happening with Mac. I have never had a problem until immediately after the update. I have deleted and reinstalled multiple times with no luck. I have also tried to regularly clean my memory to ensure there is no reasons for my Mac to struggle. This hasn't helped either.

[elainecc]

Hey matthewb13159339-

Can you shoot either Dan or myself a copy of the crash log? This should show up in the "Do you want to send this to Apple?" dialog - click "More Details," then copy and paste that into a text file and share it with us.

Thanks,

-Elaine