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After Effects Crashing on startup

New Here ,
Feb 11, 2017 Feb 11, 2017

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Hi! My after effects application keeps crashing on startup. I tried updating, I tried removing all My plugins and restarting. I need help pleaseScreen Shot 2017-02-11 at 2.18.19 PM.png

Here is the crash log:

Process:               After Effects [439]

Path:                  /Applications/Adobe After Effects CC 2017/Adobe After Effects CC 2017.app/Contents/MacOS/After Effects

Identifier:            After Effects

Version:               14.1 (14.1)

Code Type:             X86-64 (Native)

Parent Process:        ??? [1]

Responsible:           After Effects [439]

User ID:               501

Date/Time:             2017-02-11 14:06:13.854 -0700

OS Version:            Mac OS X 10.12.2 (16C67)

Report Version:        12

Anonymous UUID:        87B23B20-DA9D-B1C5-F32B-8E61C80315C3

Time Awake Since Boot: 770 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)

Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000000

Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Segmentation fault: 11

Termination Reason:    Namespace SIGNAL, Code 0xb

Terminating Process:   exc handler [0]

VM Regions Near 0:

-->

    __TEXT                 00000001060a2000-00000001060a9000 [   28K] r-x/rwx SM=COW  /Applications/Adobe After Effects CC 2017/Adobe After Effects CC 2017.app/Contents/MacOS/After Effects

Application Specific Information:

/Library/Frameworks/CUDA.framework/Versions/A/CUDA

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0   com.apple.CoreFoundation       0x00007fff8f0bccd8 CFStringCompare + 24

1   CUDA                           0x000000012bd33fff GetNVDADriverModelString + 287

2   CUDA                           0x000000012bd37823 cuda_driver_initializer + 99

3   dyld                           0x00000001110db75f ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 385

4   dyld                           0x00000001110db962 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 40

5   dyld                           0x00000001110d71ee ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, char const*, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 338

6   dyld                           0x00000001110d7185 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, char const*, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 233

7   dyld                           0x00000001110d6268 ImageLoader::processInitializers(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 138

8   dyld                           0x00000001110d62fd ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 75

9   dyld                           0x00000001110cb70d dyld::runInitializers(ImageLoader*) + 87

10  dyld                           0x00000001110d3150 dlopen + 556

11  libdyld.dylib                 0x00007fffa4719a3e dlopen + 59

12  liboptix.1.dylib               0x000000011f4f9b8e 0x11f14b000 + 3861390

13  liboptix.1.dylib               0x000000011f4f3e54 0x11f14b000 + 3837524

14  liboptix.1.dylib               0x000000011f4f5dfc 0x11f14b000 + 3845628

15  liboptix.1.dylib               0x000000011f221915 0x11f14b000 + 878869

16  liboptix.1.dylib               0x000000011f56dde7 rtContextGetExceptionEnabled + 88535

17  liboptix.1.dylib               0x000000011f550481 rtDeviceGetDeviceCount + 65

18  COR.dylib                     0x000000010877dcc3 ae::gpu::Features::IsRaytracerGPUSupported() + 819

19  COR.dylib                     0x000000010877d689 ae::gpu::Features::Features(int) + 105

20  COR.dylib                     0x000000010877d5b2 ae::gpu::Features::Initialize(int) + 34

21  COR.dylib                     0x0000000108780169 ae::gpu::GPUManager::GPUManager(bool) + 1209

22  COR.dylib                     0x00000001087805f3 GPU_Birth(bool) + 35

23  COR.dylib                     0x000000010875ccf7 COR_Birth(bool, bool) + 151

24  com.adobe.AfterEffectsLib.framework 0x0000000106358acb CEggApp::BirthPkgGrpC(bool, FILE_ScSpecH&) + 59

25  com.adobe.AfterEffectsLib.framework 0x000000010635fba3 CEggApp::IEggApp(bool, bool) + 6227

26  com.adobe.AfterEffectsLib.framework 0x000000010632c1a1 CEggApp::CEggApp(bool, bool, int, boost::shared_ptr<StartupTimeTelemetry>) + 1537

27  com.adobe.AfterEffectsLib.framework 0x0000000106384aae MainMain(bool, bool, bool, bool, bool, bool, unsigned short const*, bool, void**, int, int, int) + 1406

28  com.adobe.AfterEffectsLib.framework 0x00000001063844fb EggMain(bool, bool, bool, bool, bool, bool, unsigned short const*, bool, int) + 59

29  com.adobe.AfterEffects         0x00000001060a4eab main + 2267

30  com.adobe.AfterEffects         0x00000001060a45c4 start + 52

Edited by Mod.

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Explorer ,
Feb 11, 2017 Feb 11, 2017

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Clearly you haven't given us enough information

Check this out though... Looks like the same issue AE CS6 WONT OPEN!!!! Last log message was: &lt;140735275870560&gt; &lt;GPUManager&gt; &lt;2&gt; Snif...

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LEGEND ,
Feb 15, 2017 Feb 15, 2017

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What GPU do you have?

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New Here ,
Feb 20, 2017 Feb 20, 2017

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Intel hd graphics 4000 1536 mb

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LEGEND ,
Feb 21, 2017 Feb 21, 2017

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You need to remove the CUDA framework from your system. CUDA is only for NVIDIA graphics cards. If you install it on a system with an AMD card or the Intel graphics thing (which isn't even a dedicated GPU), it will cause crashes like this one. See this page.

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Explorer ,
Jun 16, 2019 Jun 16, 2019

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I have this same problem and nothing is working. Adobe tech support is aware of it, but runs be in circles for two hours and then tells me they'll get back to me. Then they don't

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