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Hi! My after effects application keeps crashing on startup. I tried updating, I tried removing all My plugins and restarting. I need help please
Here is the crash log:
Process: After Effects [439]
Path: /Applications/Adobe After Effects CC 2017/Adobe After Effects CC 2017.app/Contents/MacOS/After Effects
Identifier: After Effects
Version: 14.1 (14.1)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: After Effects [439]
User ID: 501
Date/Time: 2017-02-11 14:06:13.854 -0700
OS Version: Mac OS X 10.12.2 (16C67)
Report Version: 12
Anonymous UUID: 87B23B20-DA9D-B1C5-F32B-8E61C80315C3
Time Awake Since Boot: 770 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [0]
VM Regions Near 0:
-->
__TEXT 00000001060a2000-00000001060a9000 [ 28K] r-x/rwx SM=COW /Applications/Adobe After Effects CC 2017/Adobe After Effects CC 2017.app/Contents/MacOS/After Effects
Application Specific Information:
/Library/Frameworks/CUDA.framework/Versions/A/CUDA
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x00007fff8f0bccd8 CFStringCompare + 24
1 CUDA 0x000000012bd33fff GetNVDADriverModelString + 287
2 CUDA 0x000000012bd37823 cuda_driver_initializer + 99
3 dyld 0x00000001110db75f ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 385
4 dyld 0x00000001110db962 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 40
5 dyld 0x00000001110d71ee ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, char const*, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 338
6 dyld 0x00000001110d7185 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, char const*, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 233
7 dyld 0x00000001110d6268 ImageLoader::processInitializers(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 138
8 dyld 0x00000001110d62fd ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 75
9 dyld 0x00000001110cb70d dyld::runInitializers(ImageLoader*) + 87
10 dyld 0x00000001110d3150 dlopen + 556
11 libdyld.dylib 0x00007fffa4719a3e dlopen + 59
12 liboptix.1.dylib 0x000000011f4f9b8e 0x11f14b000 + 3861390
13 liboptix.1.dylib 0x000000011f4f3e54 0x11f14b000 + 3837524
14 liboptix.1.dylib 0x000000011f4f5dfc 0x11f14b000 + 3845628
15 liboptix.1.dylib 0x000000011f221915 0x11f14b000 + 878869
16 liboptix.1.dylib 0x000000011f56dde7 rtContextGetExceptionEnabled + 88535
17 liboptix.1.dylib 0x000000011f550481 rtDeviceGetDeviceCount + 65
18 COR.dylib 0x000000010877dcc3 ae::gpu::Features::IsRaytracerGPUSupported() + 819
19 COR.dylib 0x000000010877d689 ae::gpu::Features::Features(int) + 105
20 COR.dylib 0x000000010877d5b2 ae::gpu::Features::Initialize(int) + 34
21 COR.dylib 0x0000000108780169 ae::gpu::GPUManager::GPUManager(bool) + 1209
22 COR.dylib 0x00000001087805f3 GPU_Birth(bool) + 35
23 COR.dylib 0x000000010875ccf7 COR_Birth(bool, bool) + 151
24 com.adobe.AfterEffectsLib.framework 0x0000000106358acb CEggApp::BirthPkgGrpC(bool, FILE_ScSpecH&) + 59
25 com.adobe.AfterEffectsLib.framework 0x000000010635fba3 CEggApp::IEggApp(bool, bool) + 6227
26 com.adobe.AfterEffectsLib.framework 0x000000010632c1a1 CEggApp::CEggApp(bool, bool, int, boost::shared_ptr<StartupTimeTelemetry>) + 1537
27 com.adobe.AfterEffectsLib.framework 0x0000000106384aae MainMain(bool, bool, bool, bool, bool, bool, unsigned short const*, bool, void**, int, int, int) + 1406
28 com.adobe.AfterEffectsLib.framework 0x00000001063844fb EggMain(bool, bool, bool, bool, bool, bool, unsigned short const*, bool, int) + 59
29 com.adobe.AfterEffects 0x00000001060a4eab main + 2267
30 com.adobe.AfterEffects 0x00000001060a45c4 start + 52
Edited by Mod.
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Clearly you haven't given us enough information
Check this out though... Looks like the same issue AE CS6 WONT OPEN!!!! Last log message was: <140735275870560> <GPUManager> <2> Snif...
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What GPU do you have?
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Intel hd graphics 4000 1536 mb
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You need to remove the CUDA framework from your system. CUDA is only for NVIDIA graphics cards. If you install it on a system with an AMD card or the Intel graphics thing (which isn't even a dedicated GPU), it will cause crashes like this one. See this page.
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I have this same problem and nothing is working. Adobe tech support is aware of it, but runs be in circles for two hours and then tells me they'll get back to me. Then they don't