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Spaces disappear when searching WebHelp

Participant ,
Aug 21, 2008 Aug 21, 2008

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The HTML looks like this: (see attached code)

So in the WebHelp it looks like this:
In most systems, the <b>Information</b> page is the first ...

But if you do a search in the WebHelp (on the Search tab) and "Highlight search results" is selected (which it is by default), this is what users see:
In most systems, the <b>Information</b>page is the first ...

So it looks like we've missed spaces all over the place.

The only way I have found to avoid this is by manually adding a hard space in the HTML code. But we can't do that every time we format text!

With users searching more and more, I have to find a solution to this problem. Anyone?

Thanks
Eileen

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correct answers 1 Correct answer

Participant , Aug 21, 2008 Aug 21, 2008
Great! Rather than everybody else going to search your site for the answer, here it is (quote):

Adobe quickly posted a change to one of the javascript files with instructions to modify the file "C:\Program Files\Adobe\Adobe RoboHelp 7\RoboHTML\WebHelp5Ext\template_stock\whtopic.js" manually, assuming installation at the default location. To save you the trouble of making the change, "click here" to download a zip file containing a replacement file.

And here's the URL to the new file:
http://www.grainge.org/pages/authoring/rh7/whtopic.zip...

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Community Expert ,
Aug 21, 2008 Aug 21, 2008

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See Using RH7 on my site.

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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Participant ,
Aug 21, 2008 Aug 21, 2008

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Great! Rather than everybody else going to search your site for the answer, here it is (quote):

Adobe quickly posted a change to one of the javascript files with instructions to modify the file "C:\Program Files\Adobe\Adobe RoboHelp 7\RoboHTML\WebHelp5Ext\template_stock\whtopic.js" manually, assuming installation at the default location. To save you the trouble of making the change, "click here" to download a zip file containing a replacement file.

And here's the URL to the new file:
http://www.grainge.org/pages/authoring/rh7/whtopic.zip

And here's a tip: This works great (thank you, Peter), but you DO have to recompile the WebHelp. You can't just replace the whtopic.js file in the output.

Eileen

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Community Expert ,
Aug 21, 2008 Aug 21, 2008

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I am sorry if it was difficult to find. The idea of not posting stuff here and pointing to my site is that sometimes things change. I can update that but I cannot realistically come back and find every thread and change them.

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