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After Effects 2017 Crashes every time I open it

Participant ,
Nov 07, 2016 Nov 07, 2016

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How to crash AFX 2017

1. Open AFX 2017

"After Effects error: Crash in Progress. Last Logged message was <996> <BEE_WorkQueue> <5> BEE_Project::TimestampGetNext ZANZIBAR-3: cannot produce timestamp, frozen=0, open=0"

Heres a screen shot. Look forwards to your solutions!

afxCrash_everytimeIOpen.JPG

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correct answers 1 Correct answer

Participant , Nov 08, 2016 Nov 08, 2016

Thanks for the message but I'm on windows so doesn't really help. I uninstalled/reinstalled and it seems to be ok for the moment. Time will tell!

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New Here ,
Nov 07, 2016 Nov 07, 2016

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Had the same issue with OSX10.11 every time I hit the space bar to preview ... I was told I had to update to 10.12 (apple most prouser unfriendly OS ever) So I uninstalled 2017 and reinstall AE 2015... and wait for Adobe to fix the memory issue with 10.11 hope this helps?

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Participant ,
Nov 08, 2016 Nov 08, 2016

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Thanks for the message but I'm on windows so doesn't really help. I uninstalled/reinstalled and it seems to be ok for the moment. Time will tell!

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Community Beginner ,
Dec 03, 2016 Dec 03, 2016

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I too have the same problem !! somebody suggest a solution @

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Participant ,
Dec 04, 2016 Dec 04, 2016

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I totally uninstalled AFX and then reinstalled. It fixed the issue as far as I can tell.

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Community Beginner ,
Dec 05, 2016 Dec 05, 2016

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have tried reinstalling it ... does not solve the problem !!

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New Here ,
Feb 16, 2017 Feb 16, 2017

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Uninstalling and reinstalling worked for me as well. Thanks

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Community Beginner ,
Dec 05, 2016 Dec 05, 2016

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Yess!! I updated all the Display drivers and now there is no error.

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