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NÃO APARECE NADA NO MEU CC

New Here ,
Feb 16, 2017 Feb 16, 2017

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Eu utilizo macOS e a janela do CC que fica no menu superior simplesmente não mostra nada, mesmo eu querendo baixar os aplicativos.

Fica somente um branco.

O que devo fazer? Já reinstelei.

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Creative Cloud

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correct answers 1 Correct answer

Adobe Employee , Feb 17, 2017 Feb 17, 2017

Hi matheusdiasbs,

I understand that you are getting blank screen in your Creative cloud Desktop app. Please follow the below link.

Black screen at sign-in | Adobe Creative Cloud desktop app

If there is a spinning wheel in center of your CC Desktop app, please refer the below link.

Adobe Creative Cloud desktop app doesn't open or shows a spinning progress wheel

Please let us know if this helps or if any further assistance is required. Thanks!

Regards

Himanshu Gupta

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Adobe Employee ,
Feb 17, 2017 Feb 17, 2017

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Hi matheusdiasbs,

I understand that you are getting blank screen in your Creative cloud Desktop app. Please follow the below link.

Black screen at sign-in | Adobe Creative Cloud desktop app

If there is a spinning wheel in center of your CC Desktop app, please refer the below link.

Adobe Creative Cloud desktop app doesn't open or shows a spinning progress wheel

Please let us know if this helps or if any further assistance is required. Thanks!

Regards

Himanshu Gupta

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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