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Adobe & Fotolia Sync

New Here ,
Feb 16, 2017 Feb 16, 2017

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Hi,

i want to sync my adobe and fotolia account. i Sign up on adobe and try to sync my account but its takes too long don't do any thing.

Please help me to Sync my accounts

thanks

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correct answers 1 Correct answer

Adobe Employee , Mar 17, 2017 Mar 17, 2017

If you are still having trouble, please contact us through the contact page found in the contributor portal. I don't want to discuss your personal details in the public forum.

Thanks,

Mat

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Adobe Employee ,
Feb 16, 2017 Feb 16, 2017

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We are not able to manually sync your account for you. When you visit contributor.stock.adobe.com you need to indicate that yes, you are an existing Fotolia member. Enter the username and password for your active Fotolia account. You have a deleted Fotolia account also, be sure you don't get those two confused.

As far as the amount of time it takes, that will be dependent on your internet connection. To my knowledge, everything is working at top speed on our end at this time.

Kind regards,

Mat Hayward

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New Here ,
Feb 17, 2017 Feb 17, 2017

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Yeah i have a deleted account on fotolia but i have entered every accurate. i have entered username and password of my current active fotolia account. but i did not work

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Adobe Employee ,
Mar 17, 2017 Mar 17, 2017

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If you are still having trouble, please contact us through the contact page found in the contributor portal. I don't want to discuss your personal details in the public forum.

Thanks,

Mat

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