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Please assist - My late 2013 MacBook Pro bought in middle 2014 is lately giving me messages that it is running out of memory when I have Illustrator CC 2017 & also Photoshop CC 2017 open - forcing me to quit the apps in the Activity Monitor.
This is a huge frustration!!!
What could the problem be and how can it be sorted?
I am not a techie!
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how much ram (apple menu>about this mac) do you have?
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8 GB 1600 MHz DDR3
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restart in safe mode.
open ai and ps.
any problem?
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This is now a total mess!!!
I restarted in safe mode and the screen vibrates
Photoshop has encountered a problem with the display driver and has temporarily disabled enhancements which use the graphics hardware
AI give me a black screen with strange 2 strange file name in the top right hand corner
Who are you?
Please give me your Adobe employment credentials so that I can be sure that I am getting the CORRECT SUPPORT
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these are user to user forums. i am not an adobe employee.
using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html
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same problem here, constantly out of application memory with a 32GB 5k imac.
imessage, mail and of course lightroom and photoshop run out of memory.
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Moving this discussion to the Photoshop General Discussion forum.
Ohotybird2 you may want to consider also posting to the Illustrator forum at Illustrator to see if there are any additional Illustrator specific steps that the might resolve the application from running out of memory.