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Hello everyone, first time positing on here.
I am currently having an issue with my imac and viewing a file that is 9600x1536 and getting all sorts of video card errors when i zoom in more than 22% which is very odd.. Any help would be greatly appreciated
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getting all sorts of video card errors
try to update your GPU driver if you can. if that does not work, roll back to a previous driver. if you think this is a bug, try using a previous version of Ae to make sure. https://helpx.adobe.com/creative-cloud/help/download-install-app.html#Installpreviousversionsofapps
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Thanks so much for the reply, it works just fine in cc2015, so i think its a bug with cc2017 sadly. And for the mac i dont know of any way to update the the GPU Driver, but if you do i would be happy to try that.
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for the mac i dont know of any way to update the the GPU Driver
what OS are you using.
also, try this in CC2017 - go to preferences and display and disable hardware acceleration. does that resolve the issue?