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LR not showing images on import window- Windows 10

Community Beginner ,
Jan 03, 2017 Jan 03, 2017

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Good morning, I've been using the LR for months but now I can not see the images in the import window, I select the source folder and the images simply do not appear for me to import. Even using a folder or memory card, or even the camera itself, before everything worked normally.
I am a Windows 10 user, could anyone help me?

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correct answers 1 Correct answer

Community Beginner , Jan 29, 2017 Jan 29, 2017

Good afternoon, the problem seems to be with user permissions, the only way I found was to create a new system user and transfer my files to the new user. Then delete the old user.
Hope it helps others.

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LEGEND ,
Jan 03, 2017 Jan 03, 2017

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Check the Destination panel and make sure the destination folder is what you want it to be.

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Community Beginner ,
Jan 29, 2017 Jan 29, 2017

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Good afternoon, the problem seems to be with user permissions, the only way I found was to create a new system user and transfer my files to the new user. Then delete the old user.
Hope it helps others.

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Community Beginner ,
Feb 19, 2017 Feb 19, 2017

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Dear, the problem came back to me these days and I was able to find an easier way to solve it, just delete the preferences file in the lightroom folder (with it turned off) and start the program. The folder may be hidden, so ask the windows to show hidden folders to find it (C: \ Users \ USER \ AppData \ Roaming \ Adobe \ Lightroom \ Preferences), the file is called Lightroom 6 Preferences.agprefs. I hope to help.

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New Here ,
Oct 10, 2019 Oct 10, 2019

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Thank you.. I have been trying to find a fix for this. Worked like a charm.

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