No problem
Okay, so how to try and help flying totally blind.
You wrote:
Okay, I'm really in deep chiemsee!
Sounds like it!
My Robohelp software is loaded on C.
As it should be.
My files there have the problems.
Files on C? You mean project files or RoboHelp application
files? I'm guessing you mean project files.
I have a copy on the network drive for posting to our
internet (our webmaster does that).
I'm guessing the "Copy on the network" is output files,
right?
The previous version that is currently posted works on the
internet. However, if I try to open the index and table of contents
from the RoboHelp application on that drive, I get nothing. (even
though it works on the webpage).
And that would be expected if you are looking at output
files. This is because all the source project files aren't there.
There are many files that control and track the project that don't
end up in the output. So I'm not the least bit surprised this isn't
working.
I have copies on my two hard drives, and one individual
network.
Copies of what? Source files or output files?
The one on the individual network seems to have everything I
need - no extra red boxes, no scripts, TOC and index.
How do I get that to my hard drive where the application is
loaded, so that they become my working files, and I can make my
updates.
Normally the process is as simple as opening Windows Explorer
and copying the files from the Network to the local C drive. But
until we are absolutely certain you are copying Project files and
not Output files, it's anyone's guess.
I followed your instructions on my "other" hard by removing
the script code and the icons, but it looks like the TOC and index
have disappeared from that version. I feel like I'm running in
circles now! I just want ONE good project file.
And getting that will take a bit of sleuthing and work.
Unfortunately, with no true source files in the mix, you are left
with trying to re-create the project. It's not unlike having the
leaning tower of Pisa collapse, then being handed a photo of what
once was and being expected to rebuild it.
Many have followed the steps I outlined originally and so far
nobody has come back to say they are incomplete or failed to work.
So you might try carefully re-tracing your steps. Maybe you missed
a step along the way.
Wish I could be of more assistance here... Rick