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I had to reinstall the operating system on my iMac. The copy I received of LR from Leica was deleted. I re-used the link from Leica to re-install but only installed the LR icon on my icon bar, it opens nothing.

New Here ,
Feb 20, 2017 Feb 20, 2017

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I had to reinstall the operating system on my iMac.  The origional download was via a Leica link after buying a Q.  This time the link allowed a download of the LR icon but did not download the LR software.

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correct answers 1 Correct answer

Adobe Employee , Feb 20, 2017 Feb 20, 2017

To see a list of your registered products and their serial numbers, go to the Adobe account page and sign in with your Adobe ID and password.

Find your serial number

Thanks,

Mohit

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Adobe Employee ,
Feb 20, 2017 Feb 20, 2017

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Hi mickeymimi,

Do you have the serial number for Lightroom application which you got from Leica, if yes then you can use the below download link and install the correct version and use the serial number to activate it.

Install Photoshop Lightroom

Thanks,

Mohit

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Adobe Employee ,
Feb 20, 2017 Feb 20, 2017

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To see a list of your registered products and their serial numbers, go to the Adobe account page and sign in with your Adobe ID and password.

Find your serial number

Thanks,

Mohit

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