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This is what opens up and I renamed everything in %appdata% and documents but nothing changed...
I am on a Windos 8 machine. I have reinstalled this a couple of times and it is the trial version.
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You're aware that the AE tryout version is good for only 7 days, right? How long have you been using it?
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I have seen this issue a few times on these forums (mostly with Windows 10 though) - not always with the trial version. Contact Adobe support. And then PLEASE let us know what they say.
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Sorry, I meant to link one of the other threads with some things to try. Here it is.