• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Fault bucket 120606218217, type 4

New Here ,
Feb 18, 2017 Feb 18, 2017

Copy link to clipboard

Copied

Hello,

I got error when I opened Photoshop CC 2017(Initially it worked perfectly, and don't know why suddenly gone down). In the Event Viewer, the error code is "Fault bucket 120606218217, type 4".

Could anyone help me to solve it?

Thank you very much.

Lawrence

Views

2.2K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Feb 22, 2017 Feb 22, 2017

Hi

If Lavasoft is causing issues, uninstall Web-Companion / Adaware

Dave

Votes

Translate

Translate
Adobe
Adobe Employee ,
Feb 21, 2017 Feb 21, 2017

Copy link to clipboard

Copied

Hi Lawrence,

We apologize for the inconvenience caused.

May I know which version of windows are you using?

Could you please share a screenshot of the error you are getting while trying to launch Photoshop?

Could you please try the steps mentioned in the article below: -

Photoshop crashes with Lavasoft Chrome extension installed

Regards,

Sahil

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 22, 2017 Feb 22, 2017

Copy link to clipboard

Copied

1.png2.png3.png

Hi, I am using windows 10 Home. Please see the attached 3 images for the screen shot of the crash of Photoshop CC 2017. I found that it is also happening on Dreamweaver CC 2017.

I tried to follow the article to find out the problem. Lavasoft is the culprit. What can I do next?

Thank you for your reply.

Lawrence

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 22, 2017 Feb 22, 2017

Copy link to clipboard

Copied

LATEST

Hi

If Lavasoft is causing issues, uninstall Web-Companion / Adaware

Dave

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines