Preview Unavailable for iPhone 7 DNG file

[drathbun]

I've been shooting RAW with my new iPhone7 Plus. However, it is a pain in the butt to NOT be able to see the images in preview in Lightroom CC! I can see the image if I double click on it, but not in the multiple image screen for import. Is there a plugin or Camera Raw update that I'm missing?

[Akash Sharma]

Hi Drathbun,

Please ensure that you are using the latest version of Lightroom CC. Also, does this only happens when you import a DNG image from iPhone?

Regards,

Akash

[drathbun]

Thanks Akash. Yes, I have the latest version of CC. The only device I have for DNG files is my iPhone 7 Plus. My Nikon D7100 shoots NEF.

I've attached two screenshots that show the preview for the DNG files in the multiple image view and what happens with I double click on one of the DNG files. I can see the images fine when I have them full screen, but not when they are in the multiple image view.

[99jon]

If the files are DNG you need to choose “Copy”

Only use copy as DNG when converting from NEF or other raw file types.

[drathbun]

I changed to COPY and the previews are still "Preview unavailable for this file".

[99jon · Accepted solution]

I’m not sure why. It may be easiest to select all and import the whole batch and wait for the Library previews to get generated. Then make your pics and rejects.