Reader won't open Imm5709E

[jamieh26254208]

HI, A Canadian form I need for immigration will not open, comes up with this message.

Download the newest version and same message, I got it to work last year by downloading an older version but

that did not work this year. Other forms open up from the same site.

Any Ideas, I am on windows, OS 10

Hp laptop

Jamie [personal data removed by forum moderator]

[CtDave]

The screen capture shows the web browser you use rendering the PDF. Any issues associated with what you have there are something of the browser. So, *download* the PDF file to your computer. Have Adobe Acrobat Reader or Adobe Acrobat Standard or Pro installed. Launch Reader or Std or Pro. Use it to do a file | open for the downloaded PDF file. Go from there.

In sum - don't view PDF via a browser (they use their own in-built PDF viewer) - download to the local machine