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Cannot open any photo in Adobe PS CS6

New Here ,
Feb 21, 2017 Feb 21, 2017

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While trying to open any photos in my Bridge library I'm getting this message: "Adobe Photoshop CS6 cannot be opened because of a problem"

Below is this is the problem report I'm getting. Is there anything I can do to resolve this problem?

*********************************************************************

Date/Time:             2017-02-21 15:45:30.719 +0100

OS Version:            Mac OS X 10.12.3 (16D32)

Report Version:        12

Anonymous UUID:        543BC115-451C-A785-2D63-9D7AEF24D0FD

Sleep/Wake UUID:       106570B2-312D-4372-9AE8-2235249978F0

Time Awake Since Boot: 5800 seconds

Time Since Wake:       3400 seconds

System Integrity Protection: enabled

Crashed Thread:        0

Exception Type:        EXC_CRASH (SIGABRT)

Exception Codes:       0x0000000000000000, 0x0000000000000000

Exception Note:        EXC_CORPSE_NOTIFY

Termination Reason:    DYLD, [0x1] Library missing

Application Specific Information:

dyld: launch, loading dependent libraries

Dyld Error Message:

  Library not loaded: @executable_path/../Frameworks/adobepdfsettings.framework/Versions/A/adobepdfsettings

  Referenced from: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6

  Reason: image not found

Binary Images:

       0x100000000 -        0x103669fe7 +com.adobe.Photoshop (13.0.6 - 13.0.6.54) <9A2B6581-BDCA-3447-8DD5-B1D09072B3EF> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6

       0x103d2b000 -        0x103d57ff7 +libtbb.dylib (0) <57655978-A378-BE1E-7905-7D7F951AD6F7> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/libtbb.dylib

       0x103d6e000 -        0x103d7cff3 +libtbbmalloc.dylib (0) <CB038B96-2999-5EB1-E26A-7720A7A8F8CD> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/libtbbmalloc.dylib

       0x103d90000 -        0x103d95ffb  org.twain.dsm (1.9.5 - 1.9.5) <2FE47277-7DBB-3572-BD11-39CE83376EE4> /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN

       0x103d9e000 -        0x103db8ff7 +com.adobe.ahclientframework (1.7.0.56 - 1.7.0.56) <C1C5DE5C-39AB-0871-49A6-FA3449D39B8A> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient

       0x103dc1000 -        0x103dc5ffb  com.apple.agl (3.3.1 - AGL-3.3.1) <4E968AA4-9FB1-3425-AC1D-4853BC1182E3> /System/Library/Frameworks/AGL.framework/Versions/A/AGL

       0x103dcd000 -        0x103f96fff +com.adobe.owl (AdobeOwl version 5.0.4 - 5.0.4) <0FA698D2-CE7E-3C5A-B3D2-D9859A8612A0> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl

       0x103fd8000 -        0x10441eff7 +com.adobe.MPS (AdobeMPS 5.8.0.19463 - 5.8.0.19463) <8A4BA3B2-6F6A-3958-ABDE-C3E8F21373B0> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS

       0x10449a000 -        0x1047f3ff7 +com.adobe.AGM (AdobeAGM 4.26.20.20743 - 4.26.20.20743) <27080135-E835-75EF-FF42-15299479FDA1> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM

       0x10485c000 -        0x104bbdfef +com.adobe.CoolType (AdobeCoolType 5.10.33.20743 - 5.10.33.20743) <758DF893-C0F4-5769-53C5-7C80FC9111FB> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType

       0x104c0a000 -        0x104c32ff7 +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <BFA061BE-7598-275D-D3F7-5842674E367E> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils

       0x104c39000 -        0x104c65fff +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.7.101.18636 - 3.7.101.18636) <488DF1F7-A643-5168-706A-498A0322A87E> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpat

       0x104c88000 -        0x104dd5ff7 +com.winsoft.wrservices (WRServices 5.0.0 - 5.0.0) <FFA48E0A-A17C-A04F-AE20-6815EB944DEA> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/wrservices.framework/Versions/A/WRServices

       0x104e49000 -        0x104eb8fff +com.adobe.AIF (AdobeAIF 3.0.00 - 3.0.00) <A31825AD-B52F-3D12-BE6F-EB4556B94BA6> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/aif_core.framework/Versions/A/aif_core

       0x104ed9000 -        0x104f38ff7 +com.adobe.AIF (AdobeAIF 3.0.00 - 3.0.00) <A0CF6924-B714-32CF-9F8A-88D62AE0B73F> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/data_flow.framework/Versions/A/data_flow

       0x104f9b000 -        0x10502bff7 +com.adobe.AIF (AdobeAIF 3.0.00 - 3.0.00) <3280BD6B-EC74-3B5F-A0D8-4359519DBBE6> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/image_flow.framework/Versions/A/image_flow

       0x10507e000 -        0x10509afff +com.adobe.AIF (AdobeAIF 3.0.00 - 3.0.00) <DB06257F-9AC5-3916-8844-93EFC03133F0> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/image_runtime.framework/Versions/A/image_runtime

       0x1050b0000 -        0x1052cdfff +com.adobe.AIF (AdobeAIF 3.0.00 - 3.0.00) <AA64DB39-E64F-3DF2-A56D-846593A6992F> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/aif_ogl.framework/Versions/A/aif_ogl

       0x1053a9000 -        0x105522fff +com.adobe.ACE (AdobeACE 2.19.18.20743 - 2.19.18.20743) <744F14EE-D2A2-E610-ADD9-960896F05D26> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE

       0x105535000 -        0x105554fff +com.adobe.BIB (AdobeBIB 1.2.02.20743 - 1.2.02.20743) <15E9C88F-1DB1-C4F3-610F-9246F7C4D75D> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB

       0x10555b000 -        0x10563ffe7 +com.adobe.amtlib (amtlib 6.0.0.75 - 6.0.0.75) <07A3E1E1-55C3-BA5B-A0B0-60250809ED61> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib

       0x105650000 -        0x105715fff +com.adobe.JP2K (2.0.0 - 2.0.0.18562) <B14B096C-AA23-BA8F-E3AE-8DB102F9D161> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/adobejp2k.framework/Versions/A/AdobeJP2K

       0x105762000 -        0x105766ff7 +com.adobe.ape.shim (3.3.8.19346 - 3.3.8.19346) <13D5CEF7-6090-CD66-8DA0-190771950F76> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape

       0x10576c000 -        0x1057eafff +com.adobe.FileInfo.framework (Adobe XMP FileInfo 5 . 3 . 0 . 0 -i 3 - 66.145433) <5C63613F-6BDE-1C29-D3FD-9D292F9ADB12> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo

       0x1057fb000 -        0x10585bff7 +com.adobe.AdobeXMPCore (Adobe XMP Core 5.3 -c 11 - 66.145661) <B475CD07-1024-560D-5BFE-2A6FCE63925C> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP

       0x105865000 -        0x105dbdfef +com.nvidia.cg (2.2.0006 - 0) /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/Cg.framework/Cg

       0x10641a000 -        0x10645dff7 +com.adobe.headlights.LogSessionFramework (2.1.2.1681) <75D51FFC-5DA8-3DC3-86B7-284CB950481B> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession

       0x11332f000 -        0x11336c267  dyld (421.2) <947FC440-80F9-32F7-A773-6FC418FE1AB7> /usr/lib/dyld

    0x7fffc62f5000 -     0x7fffc70c7ff3  com.apple.AppKit (6.9 - 1504.81.100) <0CCB2E18-076E-3D8A-A777-A6E57EF2570A> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit

    0x7fffc75fa000 -     0x7fffc780afff  com.apple.audio.toolbox.AudioToolbox (1.14 - 1.14) <A1B98513-C19E-376F-8DAF-71BB2F263C5F> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox

    0x7fffc7d61000 -     0x7fffc7d61fff  com.apple.Carbon (154 - 157) <1BF9C0EB-45A0-3584-85DC-F64A9914F40D> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon

    0x7fffc8787000 -     0x7fffc8c1bff7  com.apple.CoreFoundation (6.9 - 1348.28) <0F1FAA52-1C06-327E-A170-382B48B1846D> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

    0x7fffca21c000 -     0x7fffca5c3ff3  com.apple.Foundation (6.9 - 1349.25) <D820A498-2E62-367D-BC72-5845B14C06E3> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation

    0x7fffca784000 -     0x7fffca819ff7  com.apple.framework.IOKit (2.0.2 - 1324.30.13) <163BE7FA-B29A-348F-8B5F-E301F2E8C964> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit

    0x7fffcd81f000 -     0x7fffcd82dfff  com.apple.opengl (13.0.10 - 13.0.10) <B11A2E1B-4B1D-3ECD-BADA-3508BE5775BF> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL

    0x7fffce54a000 -     0x7fffce745ff7  com.apple.QuartzCore (1.11 - 449.41.15) <3CD775C0-683D-3B4E-8EC2-AB1DAC4C3AE9> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore

    0x7fffcecab000 -     0x7fffcefcafff  com.apple.security (7.0 - 57740.31.2) <A47D7BAE-0591-3184-8E44-FB2EB08A19C2> /System/Library/Frameworks/Security.framework/Versions/A/Security

    0x7fffdcd89000 -     0x7fffdcddcff7  libcups.2.dylib (450) <78243BA4-43AB-3364-8111-8D54D3382621> /usr/lib/libcups.2.dylib

Model: iMac11,3, BootROM IM112.0057.B03, 4 processors, Intel Core i5, 2,8 GHz, 16 GB, SMC 1.59f2

Graphics: ATI Radeon HD 5750, ATI Radeon HD 5750, PCIe, 1024 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353237334348302D4348392020

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353237334348302D4348392020

Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353237334348302D4348392020

Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353237334348302D4348392020

AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.74.0-P2P

Bluetooth: Version 5.0.3f1, 3 services, 27 devices, 1 incoming serial ports

Network Service: AirPort, AirPort, en1

Serial ATA Device: WDC WD1001FALS-40Y6A0, 1 TB

Serial ATA Device: OPTIARC DVD RW AD-5680H

USB Device: USB 2.0 Bus

USB Device: Hub

USB Device: My Passport 0740

USB Device: Card Reader

USB Device: BRCM2046 Hub

USB Device: Bluetooth USB Host Controller

USB Device: USB 2.0 Bus

USB Device: Hub

USB Device: IR Receiver

USB Device: Built-in iSight

Thunderbolt Bus:

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correct answers 1 Correct answer

Adobe Employee , Feb 21, 2017 Feb 21, 2017

Did you try reinstalling Photoshop?

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Adobe Employee ,
Feb 21, 2017 Feb 21, 2017

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Hi Witolds,

May I know where are your images located, are they saved on an external drive or on the computer?

Regards,

Sahil

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New Here ,
Feb 21, 2017 Feb 21, 2017

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Hello Sahil,

All images are located on the computer. I think it happened after rebooting my computer from time machine.

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Adobe Employee ,
Feb 21, 2017 Feb 21, 2017

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Did you try reinstalling Photoshop?

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New Here ,
Feb 21, 2017 Feb 21, 2017

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not yet, but since I cannot open PS I can't also deactivate. Wonder if deactivation is necessary before I will uninstall  the software. Secondly, once I uninstall PS software, can I download it from adobe web?

Witold

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LEGEND ,
Feb 22, 2017 Feb 22, 2017

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You can still download it for now but keep a copy this time, OFF your computer as you may need it if your disk fails.

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New Here ,
Feb 22, 2017 Feb 22, 2017

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Thank you, I will try to do that. Hope it will help.

Witold

From: Sahil.Chawla <forums_noreply@adobe.com>

To: Witold Szczechura <witek68@yahoo.com>

Sent: Wednesday, February 22, 2017 5:08 PM

Subject: Reply marked as helpful on Cannot open any photo in Adobe PS CS6

|

Cannot open any photo in Adobe PS CS6

Sahil.Chawla marked Test Screen Name's reply on Cannot open any photo in Adobe PS CS6 as helpful. View the full replyMarked as helpful:You can still download it for now but keep a copy this time, OFF your computer as you may need it if your disk fails.

Following Cannot open any photo in Adobe PS CS6 in these streams: Inbox

This email was sent by Adobe Community because you are a registered user.

You may unsubscribe instantly from Adobe Community, or adjust email frequency in your email preferences |

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New Here ,
Feb 23, 2017 Feb 23, 2017

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Thanks for your help, after reinstalling the software no more problem.

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Adobe Employee ,
Feb 23, 2017 Feb 23, 2017

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Glad you got it working! Feel free to reach out to us for any future queries.

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New Here ,
Apr 11, 2018 Apr 11, 2018

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Hi,

I too am having a similar issue. I cannot open Photoshop 2018 on my MBP running 10.13.4. I have uninstalled and reinstalled Photoshop.

I get the following error:

Adobe Photoshop CC 2018 cannot be opened because of a problem.

Check with the developer to make sure Adobe Photoshop CC 2018 works with this version of macOS. You may need to reinstall the application. Be sure to install any available updates for the application and macOS.

Click Report to see more detailed information and send a report to Apple.

Process:               Adobe Photoshop CC 2018 [2637]

Path:                  /Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/MacOS/Adobe Photoshop CC 2018

Identifier:            com.adobe.Photoshop

Version:               19.1.3 (19.1.3.606)

Code Type:             X86-64 (Native)

Parent Process:        ??? [1]

Responsible:           Adobe Photoshop CC 2018 [2637]

User ID:               501

Date/Time:             2018-04-11 13:13:44.469 -0700

OS Version:            Mac OS X 10.13.4 (17E199)

Report Version:        12

Anonymous UUID:        D5275D19-CDE7-D757-F416-AFB4666061C6

Time Awake Since Boot: 20000 seconds

System Integrity Protection: enabled

Crashed Thread:        0

Exception Type:        EXC_CRASH (SIGABRT)

Exception Codes:       0x0000000000000000, 0x0000000000000000

Exception Note:        EXC_CORPSE_NOTIFY

Termination Reason:    DYLD, [0x1] Library missing

Application Specific Information:

dyld: launch, loading dependent libraries

Dyld Error Message:

  Library not loaded: @executable_path/../Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter

  Referenced from: /Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/MacOS/Adobe Photoshop CC 2018

  Reason: no suitable image found.

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