• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

PS CC 2017 Save for Web .gif missing letters

Community Beginner ,
Feb 04, 2017 Feb 04, 2017

Copy link to clipboard

Copied

I exported a video from After Effects and brought it into PS to export it as a .gif. However, every time I export, the last letter (the "l" of digital) in one of the words is missing. The "l" appears on the Photoshop canvas, the .mov file, and in after effects, but disappears when I export as a .gif.

I've tried re-exporting in both PS and AE, updating, restarting, etc.

Any fixes? I can provide screenshots if necessary.

Views

276

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Feb 23, 2017 Feb 23, 2017

Hi Connerl,

Could you please post a screenshot of the "Save for web" settings window? It seems that the image is getting cropped.

Thanks,

Akash

Votes

Translate

Translate
Adobe
LEGEND ,
Feb 05, 2017 Feb 05, 2017

Copy link to clipboard

Copied

I can provide screenshots if necessary.

Yes, please do.

Mylenium

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 05, 2017 Feb 05, 2017

Copy link to clipboard

Copied

Here is the mov on the canvas. "l" is present

Screen Shot 2017-02-05 at 10.49.38 AM copy.png

Here is the save for web. "l" is gone

Screen Shot 2017-02-05 at 10.45.34 AM copy.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Feb 23, 2017 Feb 23, 2017

Copy link to clipboard

Copied

LATEST

Hi Connerl,

Could you please post a screenshot of the "Save for web" settings window? It seems that the image is getting cropped.

Thanks,

Akash

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines