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Just installed PE15 on laptop with PS6 and LR4.. A few BSOD (windows 7) occurred on this Lenovo ThinkPad Edge. Finally, Program worked long enough to render one video. Now - I hit launch - the cursors spins - then nothing. I can see it running in the Task Manager.. however, it never presents the GUI.
I reinstalled several times, once after uninstalling it.
[Moved by moderator from the non-technical Lounge Forum to the Premiere Elements Forum for technical help]
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BSOD usually means hardware issue.
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No more BSOD.. only, no PE 15, either.
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Hi,
To isolate the issue can you please provide OS details?
Meanwhile, You can also try going to the installed location and launching the Adobe Premiere Elements.exe as administrator. Please do get back to the thread with information if it helped.
Thanks,
Sagar
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OS Name | Microsoft Windows 7 Professional |
Version | 6.1.7601 Service Pack 1 Build 7601 |
Other OS Description | Not Available |
OS Manufacturer | Microsoft Corporation |
System Name | CHRIS-THINK |
System Manufacturer | LENOVO |
System Model | 20B20011US |
System Type | x64-based PC |
Processor | AMD A6-5350M APU with Radeon(tm) HD Graphics, 2900 Mhz, 2 Core(s), 2 Logical Processor(s) |
BIOS Version/Date | LENOVO HRET24WW (1.12), 1/24/2014 |
SMBIOS Version | 2.7 |
Windows Directory | C:\Windows |
System Directory | C:\Windows\system32 |
Boot Device | \Device\HarddiskVolume1 |
Locale | United States |
Hardware Abstraction Layer | Version = "6.1.7601.17514" |
User Name | chris-THINK\chris |
Time Zone | Eastern Standard Time |
Installed Physical Memory (RAM) | 8.00 GB |
Total Physical Memory | 7.15 GB |
Available Physical Memory | 3.84 GB |
Total Virtual Memory | 14.3 GB |
Available Virtual Memory | 10.9 GB |
Page File Space | 7.15 GB |
Page File | C:\pagefile.sys |