Copy link to clipboard
Copied
Hello all,
I've had this problem for quite some time and it usually doesn't cause me too much grief. I also expected that someone by now would have figured out what was going on but I haven't found anything in the forum that would indicate a similar issue...
Within the gradient tool, when using the black slider Lightroom will crash on me immediately. This happens in one of two ways. First, if I've already created a gradient and I try to adjust it with the black slider the program crashes. Or second, before creating a gradient, I can successfully adjust the black slider, but when I try to click and drag a new gradient the program crashes.
Anyone have ideas as to what is causing this? For reference, I'm using the latest available release (see the discussion thread title above). Thanks to anyone who can provide clarity, or even confirm this is happening to them too.
Cheers!
- JFearer
Copy link to clipboard
Copied
First thing to do is check if the option to use the GPU is checked. That is on the Performance tab of the LR preferences. Un-check it if it is and test.
Using any of the sliders in the tool does not crash on my system. Win 7 Pro LR CC 2015.8.
Copy link to clipboard
Copied
I just tried testing that out. It still crashes when using either the integrated graphics or my NVIDIA GT 640M GPU. And it's only the black slider in the gradient tool. The radial filter and brush sliders (including black) all work. Also, I'm running on Windows 10 Home.
Copy link to clipboard
Copied
It works on my system too. OS X 10.11.6 and Lr2015.8
Copy link to clipboard
Copied
jfearer_photo wrote
I just tried testing that out. It still crashes when using either the integrated graphics or my NVIDIA GT 640M GPU. And it's only the black slider in the gradient tool. The radial filter and brush sliders (including black) all work. Also, I'm running on Windows 10 Home.
I didn't ask you to switch GPUs. I asked you to Uncheck that option and test.
Un-check the GPU option and test if it still crashes.
Copy link to clipboard
Copied
I did just that. I ran a series of tests. I unchecked that option and still had the same problem. And I tried it with the option checked by using both the integrated graphics and my GPU. All yielded the same result with a crash.