Transfer Licence

[andreak41516253]

Hi,

How can I transfer my individual licence to the company account.

We are a small company and normally we have the licences attached to the company account/profile but I (by mistake) bought a licence while I was logged in with my individual account.

Any ideas/solutions?

Thanks,

best regards

[kglad]

i think you'll need to cancel your individual license and change or start a company license.  you can confirm with adobe support.

using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html

[Himanshu_Gupta1]

Hi andreak41516253,

I understand that you have purchase a CC individual account and now you want to transfer it to your company's email id. I would like to inform you that CC individual accounts cant be transferred ans in this case, what you can do is, get this account cancelled and then place a new order for CC Team account on your company's email id.

For cancellation, you may need to contact our support team Contact Customer Care

Sign in to the above link. Select your Product, issue, and click Still need help.

Regards

Himanshu Gupta