Adobe After Effects Crash When trying to get into the preferences (OSX)

[Kamii_Akbari]

So Adobe just recently start crashing when going into prefences, I have tried the Command + Option + Shift thing on start up, but nothing showed up really need some help.

[Moved by moderator from the non-technical Lounge Forum to the After Effects Forum for technical help]

[Szalam]

Have you tried the update that just came out? It should fix this.

[Kevin-Monahan]

Hey there Kamil Akbari,

Did you update the software and did it fix your issue? Please let us know!

Thanks,
Kevin