• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

UI Window Bug

Community Beginner ,
Feb 28, 2017 Feb 28, 2017

Copy link to clipboard

Copied

Hi !

My Windows are blocked under the top of my left screen. I don't know why et how grab them to the bottom.

Did you have already seen this problem ?

screen.png

Thanks,

Hugo

Views

574

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Feb 28, 2017 Feb 28, 2017

Hi BarbBinder

My understanding from Hugo's first post was that some of his panels have gone off the top of his dual screen and therefore he can't use the mouse to drag them back down.

He has tried resetting the workspace but that did not help. I don't know if there is a simple way round that on the Mac (I use Windows).

Hugo my next move would be to change workspace back to Essentials (and reset essentials) then rebuild your dual screen panel layout from there.

Dave

Votes

Translate

Translate
Adobe
Community Expert ,
Feb 28, 2017 Feb 28, 2017

Copy link to clipboard

Copied

Have you tried resetting the workspace. That will restore it to the state when you last saved it.

Dave

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 28, 2017 Feb 28, 2017

Copy link to clipboard

Copied

Hi Dave !

Thanks for your help but it didn't work

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 28, 2017 Feb 28, 2017

Copy link to clipboard

Copied

Check use Legacy "New Document" Interface:

Photoshop CCss_015.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 28, 2017 Feb 28, 2017

Copy link to clipboard

Copied

Hi,

Change anything with this

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 28, 2017 Feb 28, 2017

Copy link to clipboard

Copied

I'm not sure what you mean by that.

Are you crashing and getting the unhappy mac face?

Google Chromess_008.png

When you choose File > New, you either get the first or second screen shot below, depending on the status of the checkmark in my response above.

Photoshop CCss_016.pngPhotoshop CCss_017.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 28, 2017 Feb 28, 2017

Copy link to clipboard

Copied

Hi BarbBinder

My understanding from Hugo's first post was that some of his panels have gone off the top of his dual screen and therefore he can't use the mouse to drag them back down.

He has tried resetting the workspace but that did not help. I don't know if there is a simple way round that on the Mac (I use Windows).

Hugo my next move would be to change workspace back to Essentials (and reset essentials) then rebuild your dual screen panel layout from there.

Dave

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 28, 2017 Feb 28, 2017

Copy link to clipboard

Copied

I must say, I still don't see that in the original screenshot. But thank you for the clarification. I do agree with you that it's time to reset essentials, rebuild the custom workspace, and then save it so that it can be reset whenever things go awry.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 28, 2017 Feb 28, 2017

Copy link to clipboard

Copied

It seems to show on the right hand side of the screen shot - which appears to be the top left of the second screen.

Hugo - If I've picked up the wrong issue (it wouldn't be the first time  )   - please let us know

Dave

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 28, 2017 Feb 28, 2017

Copy link to clipboard

Copied

ok! Now I get it. I misread three words, totally changing the meaning of the question. I read the "top of my left screen" as the "top left of my screen". The only think I could see blocking on the left was the New Doc dialog box. Thanks for you patience with me, Dave. I think I'll go take a nap, now.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 01, 2017 Mar 01, 2017

Copy link to clipboard

Copied

LATEST

Hi Dave and Barbinder,

Yes Dave, this is my problem. I wanted to try to understand where the problem could come from to correct it but I think I will reset.

Thank y'all for your help !

Have a nice day !

Hugo

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines