Active font missing

[Design Stream]

I'm working with documents created by someone else, but I have set up my own files based on them. New Baskerville font comes up as missing each time I open the document even though it is installed. I created and applied style sheets that include the font but I am still having this issue. When I open the file, the font shows as missing. I do a find/replace and later, save and close. The next time I open the file, I get the same result. The font exists in the document but the formatting won't stick. I will be making about 100 versions of this file and sharing with others who will be working on the file. Has anyone encountered and solved this problem?

[kevin stohlmeyer]

When you do a find/replace font are you checking to modify style sheets? The missing font could be embedded in a style sheet causing you to have ongoing errors.

[Eric Dumas]

HI,

It could be that the font seems to have the same name as the one installed on your system but is actually a different font.

I also had a similar issue when a font management software tried to 'fix' a font in the background and corrupted it so it was unusable.

As you are inheriting a file from a previous designer, there are a few places to check is stray text exists: hidden layers, text on pasteboards that are hard to see, illustrator files placed in InDesign that use the font creating the issue.

[Design Stream]

kstohlmeyer1 ,

I located the problem. I had checked the paragraph styles for the font but there was just one character style that had the wrong font selected. I changed that and everything is working fine now. Thanks!

Lisa

[Eternal Warrior · Accepted solution]

From my experience there is often a paragraph or character style where the font is supposed to be used.

[Design Stream]

Eric,

I did have that problem in the beginning. New Baskerville was already on my computer and I had to sort through and figure out which was the correct one. I've had that problem with other common fonts like Futura and Helvetica. Thanks for your reply.

Lisa