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help with LR desktop version

New Here ,
Feb 28, 2017 Feb 28, 2017

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I feel a bit bullied coming force into this chat room. 

I need help with activating my license.  I had top put the computer in the shop so I deactivated my license  now LR 6 is not responding

is there anyone who can walk me thru it

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correct answers 1 Correct answer

LEGEND , Feb 28, 2017 Feb 28, 2017

There is no reason to sign out on either except to Deactivate so you can move the program to another computer.. I have no idea what Sign in stand by mode is. Never heard of it.

But that might have something to do with LR Mobile which LR 6 can't use anyway.

I have the subscription base version so I never sign out

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LEGEND ,
Feb 28, 2017 Feb 28, 2017

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The only thing I can suggest is to reinstall LR from here.

Install Photoshop Lightroom

Reinstall the Base program and the .8 update then try to open it. You will have to Sign in and enter the serial number, or numbers if LR 6 is the upgrade version, again.

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New Here ,
Feb 28, 2017 Feb 28, 2017

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So here's an update on my laptop under the help file menu I am not signed in and I only sign in when I want to check for updates.

but on my desktop I am signed in but if I sign out of LR and quit and then open LR again I have to sign in.  I don't have to do that with my laptop?

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New Here ,
Feb 28, 2017 Feb 28, 2017

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Or  here's what it says on the desktop

if you sign out you deactivate your license

On the lap top it's in sign in stand by mode.  weather online or not

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LEGEND ,
Feb 28, 2017 Feb 28, 2017

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There is no reason to sign out on either except to Deactivate so you can move the program to another computer.. I have no idea what Sign in stand by mode is. Never heard of it.

But that might have something to do with LR Mobile which LR 6 can't use anyway.

I have the subscription base version so I never sign out

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LEGEND ,
Feb 28, 2017 Feb 28, 2017

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The simple solution is to just stay signed in.

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New Here ,
Feb 28, 2017 Feb 28, 2017

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thanks mom

but it’s weird how how one the laptop I can work signed off but on my desktop I have to work signed in.

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LEGEND ,
Feb 28, 2017 Feb 28, 2017

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I'm not your mom. I can't tell you why you have to work signed in. I'm using Lightroom CC, and I stay signed in constantly. No need to sign out.

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New Here ,
Feb 28, 2017 Feb 28, 2017

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Jim

So sorry

It was supposed to say thanks Jim

Damn smart computers!

Sent from my iPhone

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LEGEND ,
Feb 28, 2017 Feb 28, 2017

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