I can't download photoshop cs5 on my mac

[meganw35284446]

I have photoshop CS5, i can't find the disc however i have got the serial number. I am trying to install it on my new iMac but when i click to install this message keeps coming up: "install" can't be opened. You should eject the disk image.?

[JJMack]

Download Adobe Creative Suite 5 products

[gener7 · Accepted solution]

So as I understand it, you can't run the installer? You must be running Sierra. OSX 10.12

Here are the specific instructions to install CS5 using the Terminal Utility.

Installing Creative Suite on macOS 10.12 (Sierra)

[meganw35284446]

Brilliant, all downloaded, thank you. 

[lizk66]

I am having the exact same problem but can't get it to install with your linked instructions.  I have the serial number, and an Adobe id.

I downloaded it from the Adobe site.  I have tried dragging the instal into the Terminal in Utilities, but it says

"Install" can't be opened.

Google Chrome downloaded this file today at #time

from trials2.adobe.com

Mac Help says:  "The app's authorization has been revoked.  There may be a problem with this app. Although the app was signed by an identified developer, the certificate for the app has been revoked, and it cannot be opened.

Check with the Mac App Store or the software developer to see whether there is an updated version of this app."

Anything I'm missing?

[gener7]

First:

Contents folder > MacOS folder > Install

Then drag "exec" into the Terminal Window.

[lizk66]

Thanks, but explained that this is what I had already tried (many many times), and the response I got from trying to run Install from Terminal is in my post above - copied and pasted here:

" I downloaded it from the Adobe site.  I have tried dragging the instal into the Terminal in Utilities, but it says

"Install" can't be opened.

Google Chrome downloaded this file today at #time

from trials2.adobe.com  "

I have tried to delete the app and re-download quite a few times as well...I keep getting the same response.

[gener7]

Try downloading Photoshop CS5 http://trials2.adobe.com/dlm/AdobeProducts/PHSP/12/osx10/Photoshop_12_LS1.dmg

using the Safari browser instead.

[lizk66]

Hi - yes, have tried that too - nothing works.  Adobe will not give me any support (they started to with a Live Chat, and checked everything to make sure I previously registered the product and had an account etc).  None of what they instructed worked.  They do however keep sending me emails to say the case is still open and to let them know asap if I still need support...which I do, but it goes nowhere.

No matter how I attempt to install, I just keep getting the message that I should eject the app: "install" can't be opened. You should eject the disk image". 

[Test Screen Name]

Adobe have made a mistake. They will not help you with CS5 and do they should not have opened a case.

[Test Screen Name]

Looked into this but the problem is likely to be Mac OS Gatekeeper protecting you from downloads ( a real disk probably OK). Turning off Gatekeeper is possible but for advanced users only as it removes security from your system. Suggest you upgrade to CC instead unless you are advanced enough to understand the consequences and figure out how to do it And undo it.

[lizk66]

Thanks Test Screen Name.  I will look into turning Gatekeeper off - I'm pretty good at understanding processes (used to work in computers years ago) so I'll check it out. Otherwise, no choice but to upgrade...  appreciate your help.

[lizk66]

I have now disabled Gatekeeper and have allowed apps from anywhere.  I have attempted to install and failed. Tried opening package contents and dragging "Install" to terminal and get the same error message as always:

"Install" can't be opened.  You should eject the disk image.

"Install" is on the disk image

"Photoshop_12_LSI.dmg". Google Chrome downloaded this disk image on 23 February 2017 from trials2.adobe.com.

Cancel    or   Eject Disk Image

Any clues?  Must I give up after all these hours - feels so close!

[lizk66]

Ok, just restarted, dragged exec file into terminal and it initialized installation.  Can't believe it.  Thanks everyone! Success