Cancel Adobe Stock Subscription

[adimu]

So I waited for 8 months to cancel the Adobe Stock Subscription to avoid the "penalties", then I found out today that it got renewed on Feb12 without giving me any notification. I want to get refunded and cancel the subscription. Any help Adobe? customer service is awful, I love adobe but this really has been a big let down guys..

When they found out that I was cancelling, I was told that I will be transferred to another customer service representative, and wait for 22 minutes?

If anyone in the forum can give me a quicker answer as to how I can cancel this plan without any fees and be properly refunded I would appreciate it very much

Thank you

[Here is the list of all Adobe forums... https://forums.adobe.com/welcome]

[Moved from Comments forum to specific Program forum... Mod]

[John T Smith]

To Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

-or reply #1 in https://forums.adobe.com/thread/2023066 - includes Mon-Fri Chat link

[adimu]

I read this already:
Cancel your Creative Cloud membership

that's why I asked because and it says that I can get refunded after 14days ? but beyond that I have to pay 50% of the fee? is that the yearly fee or just the fee that I've paid for that month?

[Beverley Gray · Accepted solution]

Hi adimu

I've replied to the message you sent me regarding this.

Thanks

Bev

[arjuns24029520]

Hi Beverly,

I need to cancel my subscription i just took today because lightroom is not installing on my pc.

what should i do?

Thanks

[Beverley Gray]

Hi arjuns24029520

Please contact customer support for assistance.

Kind regards

Bev

[adimu]

11minutes later... this is still what it says:
Oh adobe.. what happened to you