Copy link to clipboard
Copied
Hi!
I have ghosts: Syncing 317 photos on Lightroom CC desktop with 0 photos in All Synced Photographs -collection, and 0 collections to sync. There are 0 photos and 0 collections in my account in lightroom.adobe.com, and all 0 in lightroom mobile apps.
Help me to get rid of the ghosts to get proper indication of sync state and progress, please? I sync and edit thousands of photos per week on both mobile and desktop, reliability of sync is therefore of essence.
Oh, and one more thing, Lightroom team, could you be kind enough to add proper export with sharpening to mobile as well, please 🙂 immediate delivery is ofter required on field.
Thanks in advance,
-Janne
Try zapping your Sync.lrdata folder. What operating system?
Copy link to clipboard
Copied
Try zapping your Sync.lrdata folder. What operating system?
Copy link to clipboard
Copied
MacOS 10.12.3.
where can I find it ?
Copy link to clipboard
Copied
On Mac it's at /Users//Library/Caches/Adobe/Lightroom/Sync Data/Sync.lrdata
On Win it would be at C:\Users\\AppData\Local\Adobe\Lightroom\Caches\Sync Data\Sync.lrdata
Copy link to clipboard
Copied
Yes! Big thanks! It worked alright.
Copy link to clipboard
Copied
I trashed the Sync.lrdata in my Mac (Sierra). Before I trashed, I had one photo photo in eternal syncing. After I trashed, the system re-synced all of my photos to mobile, but the one photo eternally syncing is still syncing. Any further suggestion?