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I have a user whenever he runs a profile on an image it will cause his Lightroom to crash. Also if someone applies the profile on a different machine, his computer will crash when he selects that image. The profile works on other computers. I have tried uninstalling and re-installing the software, updating the graphics driver, and disabling graphics processing.
I installed the Mintel_US preset to LR CC2015.8 on my Windows 7 system and when applied it does not crash LR. What I do see is that the preset is trying to assign Camera Profile named 'Embedded,' which means it was created using an image file with a camera profile not currently installed in LR.
id = "9919D80C-C9FF-4FFD-AA97-EEF02A45B7C1",
internalName = "Mintel_US",
title = "Mintel_US",
type = "Develop",
value = {
settings = {
AutoLateralCA = 0,
Blacks201
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You need to supply much more information:
LR Version (6.8, CC2015.8)
OS Version (OS X 10.xxx, Windows 10)
Type of Profile (Lens, Camera, Color Profile)
How the profile was created, name, source, etc.
Camera model and file type (RAW, DNG, JPEG)
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LR Version (6.8, CC2015.8) cc2015.8
OS Version (OS X 10.xxx, Windows 10) Windows 7
Type of Profile (Lens, Camera, Color Profile) My user infromed me that it was preset manually created. Sorry if this caused any confusion.
Camera model and file type (RAW, DNG, JPEG) Canon EOS 5d mark 3 raw
I can attach the preset if that would help?
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Mintel_Oleg wrote
I can attach the preset if that would help?
That will help. You need to locate and upload the .lrtemplate preset file to Dropbox or other file sharing site and place the share link in a reply here. Thank you.
C:\Users\[user name]\AppData\Roaming\Adobe\Lightroom\Develop Presets\User Presets\ [filename.lrtemplate]
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Try resetting (trashing) the preferences: https://www.lightroomqueen.com/articles-page/how-do-i-reset-lightrooms-preferences/
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I installed the Mintel_US preset to LR CC2015.8 on my Windows 7 system and when applied it does not crash LR. What I do see is that the preset is trying to assign Camera Profile named 'Embedded,' which means it was created using an image file with a camera profile not currently installed in LR.
id = "9919D80C-C9FF-4FFD-AA97-EEF02A45B7C1",
internalName = "Mintel_US",
title = "Mintel_US",
type = "Develop",
value = {
settings = {
AutoLateralCA = 0,
Blacks2012 = 10,
BlueHue = 0,
BlueSaturation = 0,
CameraProfile = "Embedded",
The easiest solution is to open the Mintel_US.lrtemplate file in Windows Notepad and change 'Embedded' to 'Adobe Standard' or whatever profile 'Name' you want to use (Camera Standard, Camera Faithful, etc.) as shown below. Save the file and over-write the current file when prompted. You will need to close and then reopen LR so that it can load the modified Mintel_US.lrtemplate file. See if that fixes the crash issue.
s = {
id = "32FF7295-1EDB-43E1-92AF-DF6E60A91849",
internalName = "Mintel_US_Adobe Standard",
title = "Mintel_US_Adobe Standard",
type = "Develop",
value = {
settings = {
AutoLateralCA = 0,
Blacks2012 = 10,
BlueHue = 0,
BlueSaturation = 0,
CameraProfile = "Adobe Standard",
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Thank you for helping out!