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Lightroom [Unable to open Raw files in Lightroom 5]

New Here ,
Mar 01, 2017 Mar 01, 2017

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I bought the Lightroom 5 a couple years ago when it wasn't combined with Creative Cloud. I recently bought a newer camera and the older version of Lightroom won't download my pictures. Can I download an updated version so I can download my pictures or do I have to subscribe to Creative Cloud now? Anyone know?

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correct answers 1 Correct answer

LEGEND , Mar 02, 2017 Mar 02, 2017

Canon 80D Raw photos require that you purchase Lightroom 6.5/Lightroom CC 2015.5 or later. Or use the FREE Adobe DNG converter.

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Community Expert ,
Mar 01, 2017 Mar 01, 2017

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Which camera make and model are your Raw files from?

You have a couple of options:

  1. Join the Cloud and open your files in Lightroom CC, or
  2. Download the free Adobe DNG converter, batch convert all Raw files to DNG format then edit the DNG files (not the Raw files) in Lightroom 5. An extra step for you but no extra cost.
    Digital Negative (DNG), Adobe DNG Converter | Adobe Photoshop CC
    Troubleshoot Adobe Camera Raw Compatibility Photoshop Lightroom

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LEGEND ,
Mar 01, 2017 Mar 01, 2017

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You can also do option 3 - upgrade to Lightroom 6

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Community Expert ,
Mar 01, 2017 Mar 01, 2017

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Yep, missed that option. Thanks Bob.

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New Here ,
Nov 11, 2017 Nov 11, 2017

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I bought an 80D canon today, and lightroom 6 last week and today found out that I was not able to open the raw files from 80D.

any ideas?

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Community Expert ,
Nov 11, 2017 Nov 11, 2017

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LATEST

any ideas?

The answer has  already been given in this discussion. You need Lightroom 6.5 or later. That's a free update for you.

The current version of Lightroom 6 is 6.13 which includes 6.5 and all subsequent updates.

Download and install 6.13 from

Download Photoshop Lightroom​

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Community Beginner ,
Mar 02, 2017 Mar 02, 2017

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Have just upgraded to V6 and still getting the same problem, even though it should be able to handle RAW images from my Canon 5D Mk4. Can seem to see how DNG converter can help as I can't access the files from the camera.

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LEGEND ,
Mar 02, 2017 Mar 02, 2017

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richarda4793996  wrote

Have just upgraded to V6 and still getting the same problem, even though it should be able to handle RAW images from my Canon 5D Mk4. Can seem to see how DNG converter can help as I can't access the files from the camera.

COnfirm the version of Lightroom that you have installed by going to Help->System Info. If it is not Version 6.5 or later, then that's the cause of your problem and need to update to 6.5 or later (probably you should just go to 6.8) from the links at Download Photoshop Lightroom

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Community Beginner ,
Mar 02, 2017 Mar 02, 2017

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That's great! Updated from your instructions and works fine! Many thanks!

Richard Allan

Sent from my iPad

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Community Beginner ,
Mar 02, 2017 Mar 02, 2017

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Just upgraded from your instructions and all works fine now! Many thanks !

Richard Allan

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New Here ,
Mar 02, 2017 Mar 02, 2017

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How much is it to upgrade to 6?

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On Thu, Mar 2, 2017 at 8:39 AM, JeffreyOD<forums_noreply@adobe.com> wrote:

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Lightroom

JeffreyOD marked Bob Somrak's reply on Lightroom as helpful. View the full reply

Marked as helpful:

You can also do option 3 - upgrade to Lightroom 6

Following Lightroom in these streams: Inbox

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LEGEND ,
Mar 02, 2017 Mar 02, 2017

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tinalerohl  wrote

How much is it to upgrade to 6? 

The upgrade is 79 US Dollars

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New Here ,
Mar 02, 2017 Mar 02, 2017

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I now have a Canon 80D. These are the photos I can't download. I want to be able to edit in the raw format to get most of the information.

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On Wed, Mar 1, 2017 at 10:28 PM, John Waller<forums_noreply@adobe.com> wrote:

Lightroom

created by John Waller in Photoshop Lightroom - View the full discussion

Which camera make and model are your Raw files from?

 

You have a couple of options:

- Join the Cloud and open your files in Lightroom CC, or

- Download the free Adobe DNG converter, batch convert all Raw files to DNG format then edit the DNG files (not the Raw files) in Lightroom 5. An extra step for you but no extra cost.

Digital Negative (DNG), Adobe DNG Converter

Adobe Photoshop CC

Troubleshoot Adobe Camera Raw Compatibility Photoshop Lightroom

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LEGEND ,
Mar 02, 2017 Mar 02, 2017

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Canon 80D Raw photos require that you purchase Lightroom 6.5/Lightroom CC 2015.5 or later. Or use the FREE Adobe DNG converter.

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New Here ,
Mar 02, 2017 Mar 02, 2017

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What all comes with Lightroom CC?

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LEGEND ,
Mar 02, 2017 Mar 02, 2017

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Advocate ,
Mar 02, 2017 Mar 02, 2017

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It should also be pointed out that when the Raw (in this case, Canon .CR2) files are converted to .DNG, the image data section of the file is unchanged and remains Raw data with all the same processing advantages.

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