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I bought the Lightroom 5 a couple years ago when it wasn't combined with Creative Cloud. I recently bought a newer camera and the older version of Lightroom won't download my pictures. Can I download an updated version so I can download my pictures or do I have to subscribe to Creative Cloud now? Anyone know?
Canon 80D Raw photos require that you purchase Lightroom 6.5/Lightroom CC 2015.5 or later. Or use the FREE Adobe DNG converter.
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Which camera make and model are your Raw files from?
You have a couple of options:
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You can also do option 3 - upgrade to Lightroom 6
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Yep, missed that option. Thanks Bob.
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I bought an 80D canon today, and lightroom 6 last week and today found out that I was not able to open the raw files from 80D.
any ideas?
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any ideas?
The answer has already been given in this discussion. You need Lightroom 6.5 or later. That's a free update for you.
The current version of Lightroom 6 is 6.13 which includes 6.5 and all subsequent updates.
Download and install 6.13 from
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Have just upgraded to V6 and still getting the same problem, even though it should be able to handle RAW images from my Canon 5D Mk4. Can seem to see how DNG converter can help as I can't access the files from the camera.
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richarda4793996 wrote
Have just upgraded to V6 and still getting the same problem, even though it should be able to handle RAW images from my Canon 5D Mk4. Can seem to see how DNG converter can help as I can't access the files from the camera.
COnfirm the version of Lightroom that you have installed by going to Help->System Info. If it is not Version 6.5 or later, then that's the cause of your problem and need to update to 6.5 or later (probably you should just go to 6.8) from the links at Download Photoshop Lightroom
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That's great! Updated from your instructions and works fine! Many thanks!
Richard Allan
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Just upgraded from your instructions and all works fine now! Many thanks !
Richard Allan
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How much is it to upgrade to 6?
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On Thu, Mar 2, 2017 at 8:39 AM, JeffreyOD<forums_noreply@adobe.com> wrote:
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You can also do option 3 - upgrade to Lightroom 6
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tinalerohl wrote
How much is it to upgrade to 6?
The upgrade is 79 US Dollars
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I now have a Canon 80D. These are the photos I can't download. I want to be able to edit in the raw format to get most of the information.
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On Wed, Mar 1, 2017 at 10:28 PM, John Waller<forums_noreply@adobe.com> wrote:
Lightroom created by John Waller in Photoshop Lightroom - View the full discussion Which camera make and model are your Raw files from?
You have a couple of options:
- Join the Cloud and open your files in Lightroom CC, or - Download the free Adobe DNG converter, batch convert all Raw files to DNG format then edit the DNG files (not the Raw files) in Lightroom 5. An extra step for you but no extra cost. Digital Negative (DNG), Adobe DNG Converter | Adobe Photoshop CC Troubleshoot Adobe Camera Raw Compatibility Photoshop Lightroom
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Canon 80D Raw photos require that you purchase Lightroom 6.5/Lightroom CC 2015.5 or later. Or use the FREE Adobe DNG converter.
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What all comes with Lightroom CC?
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It should also be pointed out that when the Raw (in this case, Canon .CR2) files are converted to .DNG, the image data section of the file is unchanged and remains Raw data with all the same processing advantages.