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Hi,
I need to set the page size up as 8inch height by 16 inch width (so according to google conversion - 576 x 1152 pts, correct me if this is wrong!).
When I input the custom size, it flips the values and won't stay as a landscape layout, it only seems to set the page as portrait.
What am I doing wrong? How would I set this up otherwise? It just for a photo book (8x8inch) layout.
Thanks for your help!
Hmmm. I can see you are using the Touch workspace on Windows. I just pulled out my Surface and had the exact same result. That's not normal!
So, click on Touch in the top right corner of your screen and change the workspace to Essentials. Then try File > New and it should work as expected.
And consider reporting your experience to Adobe!
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Hi Ian,
yep, I set it to landscape, but then the numbers that I put in the width and height values automatically swap. then when I click on portrait they swap back. Wait does that make sense? 😕
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You don't have to worry about picking Landscape—just put the larger number in the for width, and the smaller for the height and you will be given landscape automatically (1152 pt x 576 pt). Turn preview on the lower left corner of the dialog box and you can see it in the background prior to clicking on OK. (And yes, those are the points equivalent of 16" x 8").
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It looks like this, and then when I hit ok it looks like the image below. How do I get it to actually be on the side? :
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Hmmm. I can see you are using the Touch workspace on Windows. I just pulled out my Surface and had the exact same result. That's not normal!
So, click on Touch in the top right corner of your screen and change the workspace to Essentials. Then try File > New and it should work as expected.
And consider reporting your experience to Adobe!
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Yes this worked! Thank you Barb! Do adobe monitor this? what a strange error.
(happy_97, I tried all number of things but it would flip it around and then the doc would always be in portrait).
Solved now!
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Yeah, I've never seen it. But I don't use the touch workspace. Once past that point, I'd imagine you can safely returned to the touch workspace If you like.
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Hi Ian,
The first number is the width and the second number is the height.
The reason it is displaying as portrait is because you and inserting the smaller number in the width and the larger number for the height. If you reverse this by inserting the larger number in the width and the smaller number in the height, you will get a landscaped file.