Blackscreen at start

[lucas3792951]

Hello, Iam a windows user with Photoshop CC 2017. My problem is that my photoshop has a black screen at the start, and i dont know why. I already updated Camera Raw to the newest version and i unchecked the Graficprocessor usage thingy. Maybe someone can help me fix this.

[Rob de Winter · Accepted solution]

Hi,

I had the same problem with a few students who worked in Windows. It's because Photoshop doesn't switch to the Start (or other) Workspace. Just go to to this little icon, and select Start. You'll have the Start Workspace again now.

Hope this works for you!

[lucas3792951]

It worked, but if i wanna make a new project now nothing happens and i cant press anyhting, its like the window is there but i cant see or use it 😮

[Rob de Winter]

That's strange, is it maybe possible to switch to the Essentials workspace again?

if it doesn't work, try to hold CTRL-ALT-SHIFT when restarting Photoshop; and then reset the preferences.

i hope this works for you!

[Rob de Winter]

O, and maybe first restart Photoshop without the keys. That may help too

[lucas3792951]

What do u mean with keys?

[Rob de Winter]

I meant first try to restart Photoshop without holding ctrl-alt-shift. If it still doesn't work: shut down Photoshop, restart it and directly hold ctrl-alt-shift. You'll get an alert that asks if you want to reset the photoshop preferences. Maybe it'll work then.

[Amr0d]

I have the same problem and resetting the preferences didn't help. I was able to switch to another workspace but opening files or creating new files resulted in nothing. Whatever I do, nothing happens. I tried to deinstall PS and removed everything with the Adobe cleaner tool but also nothing happened after I installed PS again.