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premiere elements 14, mac os x operating system: external USB microphone not detected

New Here ,
Mar 03, 2017 Mar 03, 2017

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hello from germany,

for better speech recordings than using the internal microphone of my imac i purchased an external microphone (producer/type:  recording tools / mcu-01c).

this microphone is detected within the system-settings of the operating system  mac os x sierra.   but trying to use it within premiere elements 14  it isn't detected there. when trying to record a speech comment there is only offered  "internal micro 1 /internal micro 2".

so i made a  test and downloaded a simple audio recorder app and it was possible to record voice comments with that new  USB micro.

i restarted my iMac without success - PE 14 does not detect that microphone for inputs.

anybody some ideas for me?

thx in advance   and have a nice weekend,

dpvl

03-03-2017

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New Here ,
Mar 03, 2017 Mar 03, 2017

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additional comment:

-------------------------

"PE 14 does not detect that external mico"  means:

it isn't listed within the preferences of  PE 14  / audio / audio hardware -  only the "internal micro 1 / micro 2".

of course that external microphone isn't also  listed  in the dropdown-menu of the  tool "speech comment"

.

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Community Expert ,
Mar 03, 2017 Mar 03, 2017

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Do your other Mac programs access this microphone?

Have you re-installed Premiere Elements 14 since upgrading to Sierra?

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New Here ,
Mar 04, 2017 Mar 04, 2017

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Steve,

two different apps work successfuly with that external micro..

no, i didn't reinstall PE 14  but it's a good idea to do.. 

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