リンクをクリップボードにコピー
コピー完了
PCはMACBOOK PRO 2016でOSは10.12.3です。
Lightroom のバージョン : CC 2015 [1014445]
ライセンス: Creative Cloud
オペレーティングシステム : Mac OS 10
バージョン : 10.12 [3]
リンクをクリップボードにコピー
コピー完了
記載されたバージョンはBuild Noのようですが、
具体的に「Lightroom CCについて」で表示されるリリースバージョンは何でしょうか。
また、アップデートされないのはいつからでしょうか。
新規インストールの場合ですと自動的にアップデートまでかかりますが、そうでなかったでしょうか。
セキュリティソフトや他の常駐アプリケーション、別の管理者権限ユーザーアカウントでの確認はどうでしょうか。
ヘルプメニューからアップデートを選んだ場合はどうでしょうか。
場合によっては下記よりアップデータをダウンロードして手作業で適用する方法もありますが、
まずは上記について確認を行ってみてください。
リンクをクリップボードにコピー
コピー完了
バージョンは6.8にアップできないようです
スクリーンショットをみてください
リンクをクリップボードにコピー
コピー完了
スクリーンショットが添付されていないようです。
もしメールによる返信+添付の場合はフォーラムの方には反映されませんので、
フォーラム自体にWebブラウザでアクセスして、書き込みとアップロードをを行ってください。
(画像のアップロードは「画像の挿入」アイコンを使用します)
また、今までどのような対処を行ったのかについては具体的に記載してください。
そうでなければ同じ案内をする可能性があり、無意味になってしまう場合があるためです。
先に記載したような部分のチェックも行ったかどうかも確認していただく必要があります。
リンクをクリップボードにコピー
コピー完了
具体的に「Lightroom CCについて」で表示されるリリースバージョンは何でしょうか。
また、アップデートされないのはいつからでしょうか。
新規インストールの場合ですと自動的にアップデートまでかかりますが、そうでなかったでしょうか。
セキュリティソフトや他の常駐アプリケーション、別の管理者権限ユーザーアカウントでの確認はどうでしょうか。
ヘルプメニューからアップデートを選んだ場合はどうでしょうか。
1 リリースver 2015リリースとありますが、この意味でしょうか?
2 最新のアップデートからなので、去年の11月くらいからでしょうか。
3 同時 アップデートのphotoshopはアップデートできましたし、同時にwin10のpcはLRがアップデートできました。
4 helpからでも同じ症状です。
5 新規ではなく、最新のアップデートだけができません。
6 MACがの問題と思い、MACのOSのアップデート後に再トライしましたが、ダメです。
7 エラーコード出ません。
あとは、スクショみてください。
リンクをクリップボードにコピー
コピー完了
そのスクリーンショットにも出ていますが、インストールログでの記録はどうなっているでしょうか。
そこを見るとどのような問題が起きているかが記録されています。
Creative Cloud ログファイル使用時のエラーのトラブルシューティング
ちなみにバージョンですが、Lightroomを起動している状態で、
「Lightroom」メニューの「Adobe Photoshop Lightroom CCについて...」を選んだ後に
表示されるクレジット内に記載されています。
リンクをクリップボードにコピー
コピー完了
ログをコピーします。
03/04/17 10:20:45:186 | [INFO] | | OOBE | DE | | | | 51462 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
03/04/17 10:20:45:186 | [INFO] | | OOBE | DE | | | | 51462 | START - Installer Session
03/04/17 10:20:45:186 | [INFO] | | OOBE | DE | | | | 51462 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
03/04/17 10:20:45:186 | [INFO] | | OOBE | DE | | | | 51462 | RIBS version: 9.0.0.65
03/04/17 10:20:45:186 | [INFO] | | OOBE | DE | | | | 51462 | OSX version: 10.12.3
03/04/17 10:20:45:186 | [INFO] | | OOBE | DE | | | | 51462 | ::START TIMER:: [Total Timer]
03/04/17 10:20:45:186 | [INFO] | | OOBE | DE | | | | 51462 | CHECK: Single instance running
03/04/17 10:20:45:186 | [INFO] | | OOBE | DE | | | | 51462 | CHECK : Credentials
03/04/17 10:20:45:186 | [INFO] | | OOBE | DE | | | | 51462 | Load Deployment File
03/04/17 10:20:45:186 | [INFO] | | OOBE | DE | | | | 51462 | deploymentFile option not given
03/04/17 10:20:45:186 | [INFO] | | OOBE | DE | | | | 51462 | CHECK : Another Native OS installer already running
03/04/17 10:20:45:186 | [INFO] | | OOBE | DE | | | | 51462 | Create Required Folders
03/04/17 10:20:45:186 | [INFO] | | OOBE | DE | | | | 51462 | Assuming install mode
03/04/17 10:20:45:187 | [INFO] | | OOBE | DE | | | | 51462 | Looking up install source path
03/04/17 10:20:45:187 | [INFO] | | OOBE | DE | | | | 51462 | Sync Media DB ...
03/04/17 10:20:45:187 | [INFO] | | OOBE | DE | | | | 51462 | ::START TIMER:: [Sync Media DB]
03/04/17 10:20:45:187 | [INFO] | | OOBE | DE | | | | 51462 | Pre check media db sync
03/04/17 10:20:45:187 | [INFO] | | OOBE | DE | | | | 51462 | End of Pre check media db sync. Exit code: 0
03/04/17 10:20:45:187 | [INFO] | | OOBE | DE | | | | 51462 | :: END TIMER :: [Sync Media DB] took 39 milliseconds (0.039 seconds) DTR = 31282.1 KBPS (30.5489 MBPS)
03/04/17 10:20:45:187 | [INFO] | | OOBE | DE | | | | 51462 | Ready to initialize session to start with ...
03/04/17 10:20:45:187 | [INFO] | | OOBE | DE | | | | 51462 | ::START TIMER:: [CreatePayloadSession]
03/04/17 10:20:45:187 | [INFO] | | OOBE | DE | | | | 51462 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
03/04/17 10:20:45:187 | [INFO] | | OOBE | DE | | | | 51462 | Updated source path: /Users/shinoharatooru/Library/Caches/Adobe/AAMUpdater/AdobeLightroom-6.0/6.8
03/04/17 10:20:45:187 | [INFO] | | OOBE | DE | | | | 51462 | Updating media info for: {0CC0CAFF-FA05-55AD-B5FF-25764F05AE37}
03/04/17 10:20:45:187 | [INFO] | | OOBE | DE | | | | 51462 | Ignoring original data since install source is local
03/04/17 10:20:45:187 | [INFO] | | OOBE | DE | | | | 51462 | Type: 0, Volume Order: 1, Media Name: Lightroom 6
03/04/17 10:20:45:187 | [INFO] | | OOBE | DE | | | | 51462 | Path: /Users/shinoharatooru/Library/Caches/Adobe/AAMUpdater/AdobeLightroom-6.0/6.8/payloads/AdobeLightroom6-mul-021216090236/AdobeLightroom6-mul-021216090236.zip
03/04/17 10:20:45:187 | [INFO] | | OOBE | DE | | | | 51462 | -------------------- END - Updating Media Sources - END --------------------
03/04/17 10:20:45:190 | [INFO] | | OOBE | DE | | | | 51462 | Supported RIBS version range: [0.0.0.0,9.0.0.65]
03/04/17 10:20:45:190 | [INFO] | | OOBE | DE | | | | 51462 | ----------------- CreatePayloadSession: machine is x86 ---------------
03/04/17 10:20:45:194 | [INFO] | | OOBE | DE | | | | 51462 | ______ Verify Dependency Subscribers ______
03/04/17 10:20:45:194 | [INFO] | | OOBE | DE | | | | 51462 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
03/04/17 10:20:45:194 | [INFO] | | OOBE | DE | | | | 51462 | Adobe Lightroom_6.8_AdobeLightroom6-mul 6.8.0.0 {0CC0CAFF-FA05-55AD-B5FF-25764F05AE37}: 0 (0,0)
03/04/17 10:20:45:194 | [INFO] | | OOBE | DE | | | | 51462 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
03/04/17 10:20:45:195 | [INFO] | | OOBE | DE | | | | 51462 | Patch Adobe Lightroom_6.8_AdobeLightroom6-mul 6.8.0.0 {0CC0CAFF-FA05-55AD-B5FF-25764F05AE37} can be applied to product Adobe Lightroom 6.0.0.0 {8048A5DF-8A70-5BE1-954B-E0FDE1BD0D0D}
03/04/17 10:20:45:327 | [INFO] | | OOBE | DE | | | | 51462 | Setting property "conflictingProcessInfo" to: /tmp/7C10325B-2F29-4B98-8FE2-B9865FF74ED6/99B5EAB8-7D26-4EBE-B8C0-80A26B48CBB3
03/04/17 10:20:45:327 | [INFO] | | OOBE | DE | | | | 51462 | Setting property "installSourcePath" to: /Users/shinoharatooru/Library/Caches/Adobe/AAMUpdater/AdobeLightroom-6.0/6.8
03/04/17 10:20:45:328 | [INFO] | | OOBE | DE | | | | 51462 | Setting property "mode" to: silent
03/04/17 10:20:45:328 | [INFO] | | OOBE | DE | | | | 51462 | Setting property "updateManifestPath" to: /Users/shinoharatooru/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobeLightroom-6.0/6.8/6.8.xml
03/04/17 10:20:45:328 | [INFO] | | OOBE | DE | | | | 51462 | Setting property "workflow" to: updater
03/04/17 10:20:45:328 | [INFO] | | OOBE | DE | | | | 51462 | Overwrite property "conflictingProcessInfo" to: /tmp/7C10325B-2F29-4B98-8FE2-B9865FF74ED6/99B5EAB8-7D26-4EBE-B8C0-80A26B48CBB3
03/04/17 10:20:45:328 | [INFO] | | OOBE | DE | | | | 51462 | Overwrite property "extensionsOnly" to: 1
03/04/17 10:20:45:328 | [INFO] | | OOBE | DE | | | | 51462 | Overwrite property "mode" to: silent
03/04/17 10:20:45:328 | [INFO] | | OOBE | DE | | | | 51462 | Overwrite property "patchesOnly" to: 1
03/04/17 10:20:45:328 | [INFO] | | OOBE | DE | | | | 51462 | Overwrite property "updateManifestPath" to: /Users/shinoharatooru/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobeLightroom-6.0/6.8/6.8.xml
03/04/17 10:20:45:328 | [INFO] | | OOBE | DE | | | | 51462 | Overwrite property "workflow" to: updater
03/04/17 10:20:45:328 | [INFO] | | OOBE | DE | | | | 51462 | Found payload actions:
03/04/17 10:20:45:328 | [INFO] | | OOBE | DE | | | | 51462 | Deciding what installer mode to use...
03/04/17 10:20:45:329 | [INFO] | | OOBE | DE | | | | 51462 | BEGIN Setting requested payload actions
03/04/17 10:20:45:330 | [INFO] | | OOBE | DE | | | | 51462 | Value returned on lookup of payload: Adobe Lightroom_6.8_AdobeLightroom6-mul 6.8.0.0 {0CC0CAFF-FA05-55AD-B5FF-25764F05AE37} is: false
03/04/17 10:20:45:330 | [INFO] | | OOBE | DE | | | | 51462 | Action string for Adobe Lightroom_6.8_AdobeLightroom6-mul 6.8.0.0 {0CC0CAFF-FA05-55AD-B5FF-25764F05AE37} is install
03/04/17 10:20:45:330 | [INFO] | | OOBE | DE | | | | 51462 | END Setting requested payload actions
03/04/17 10:20:45:331 | [INFO] | | OOBE | DE | | | | 51462 | Collected advanced path check information for INSTALLDIR
03/04/17 10:20:45:331 | [INFO] | | OOBE | DE | | | | 51462 | INSTALLDIR is a well-formed path
03/04/17 10:20:45:331 | [INFO] | | OOBE | DE | | | | 51462 | INSTALLDIR is not the root path
03/04/17 10:20:45:331 | [INFO] | | OOBE | DE | | | | 51462 | INSTALLDIR is on a local volume
03/04/17 10:20:45:331 | [INFO] | | OOBE | DE | | | | 51462 | INSTALLDIR is on a writable volume
03/04/17 10:20:45:331 | [INFO] | | OOBE | DE | | | | 51462 | INSTALLDIR is not on a case sensitive volume
03/04/17 10:20:45:331 | [INFO] | | OOBE | DE | | | | 51462 | INSTALLDIR passed path basic path validation: /Applications
03/04/17 10:20:45:367 | [INFO] | | OOBE | DE | | | | 51462 | BEGIN InstallOperationsQueue Unordered operations
03/04/17 10:20:45:367 | [INFO] | | OOBE | DE | | | | 51462 | Adobe Lightroom_6.8_AdobeLightroom6-mul 6.8.0.0 {0CC0CAFF-FA05-55AD-B5FF-25764F05AE37}: with operation install
03/04/17 10:20:45:367 | [INFO] | | OOBE | DE | | | | 51462 | END InstallOperationsQueue Unordered operations
03/04/17 10:20:45:367 | [INFO] | | OOBE | DE | | | | 51462 | BEGIN InstallOperationsQueue Ordered operations
03/04/17 10:20:45:367 | [INFO] | | OOBE | DE | | | | 51462 | Adobe Lightroom_6.8_AdobeLightroom6-mul 6.8.0.0 {0CC0CAFF-FA05-55AD-B5FF-25764F05AE37}: with operation install
03/04/17 10:20:45:367 | [INFO] | | OOBE | DE | | | | 51462 | END InstallOperationsQueue Ordered operations
03/04/17 10:20:45:371 | [INFO] | | OOBE | DE | | | | 51462 | Payloads passed preflight validation.
03/04/17 10:20:45:371 | [INFO] | | OOBE | DE | | | | 51462 | Call PreSession Custom Hook
03/04/17 10:20:45:371 | [INFO] | | OOBE | DE | | | | 51462 | BEGIN InstallOperationsQueue Unordered operations
03/04/17 10:20:45:371 | [INFO] | | OOBE | DE | | | | 51462 | Adobe Lightroom_6.8_AdobeLightroom6-mul 6.8.0.0 {0CC0CAFF-FA05-55AD-B5FF-25764F05AE37}: with operation install
03/04/17 10:20:45:371 | [INFO] | | OOBE | DE | | | | 51462 | END InstallOperationsQueue Unordered operations
03/04/17 10:20:45:371 | [INFO] | | OOBE | DE | | | | 51462 | BEGIN InstallOperationsQueue Ordered operations
03/04/17 10:20:45:371 | [INFO] | | OOBE | DE | | | | 51462 | Adobe Lightroom_6.8_AdobeLightroom6-mul 6.8.0.0 {0CC0CAFF-FA05-55AD-B5FF-25764F05AE37}: with operation install
03/04/17 10:20:45:371 | [INFO] | | OOBE | DE | | | | 51462 | END InstallOperationsQueue Ordered operations
03/04/17 10:20:45:393 | [INFO] | | OOBE | DE | | | | 51462 | Calling the custom action code for pre-install for payload Adobe Lightroom_6.8_AdobeLightroom6-mul 6.8.0.0 {0CC0CAFF-FA05-55AD-B5FF-25764F05AE37}
03/04/17 10:20:45:393 | [INFO] | | OOBE | DE | | | | 51462 | ::START TIMER:: [Payload Operation :{0CC0CAFF-FA05-55AD-B5FF-25764F05AE37}]
03/04/17 10:20:45:394 | [INFO] | | OOBE | DE | | | | 51483 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
03/04/17 10:20:45:394 | [INFO] | | OOBE | DE | | | | 51483 | Installer Operation: PayloadInstaller
03/04/17 10:20:45:394 | [INFO] | | OOBE | DE | | | | 51483 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
03/04/17 10:20:45:394 | [INFO] | | OOBE | DE | | | | 51483 | Request to install payload
03/04/17 10:20:45:396 | [INFO] | | OOBE | DE | | | | 51483 | Payload Adobe Lightroom_6.8_AdobeLightroom6-mul 6.8.0.0 {0CC0CAFF-FA05-55AD-B5FF-25764F05AE37}: Calling ARKEngine from path /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources
03/04/17 10:20:45:445 | [INFO] | | OOBE | DE | | | | 51483 | Extracting asset:/Users/shinoharatooru/Library/Caches/Adobe/AAMUpdater/AdobeLightroom-6.0/6.8/payloads/AdobeLightroom6-mul-021216090236/AdobeLightroom6-mul-021216090236.zip
03/04/17 10:20:45:446 | [INFO] | | OOBE | DE | | | | 51483 | Setting file open option to false in the unzipper
03/04/17 10:20:55:327 | [INFO] | | OOBE | DE | | | | 51483 | Extracting assets complete. Number assets: 1
03/04/17 10:20:55:327 | [INFO] | | OOBE | DE | | | | 51483 | CustomizedPatch property not found in database
03/04/17 10:20:55:331 | [INFO] | | OOBE | DE | | | | 51483 | Beginning installation for payload at /Users/shinoharatooru/Library/Caches/Adobe/AAMUpdater/AdobeLightroom-6.0/6.8/payloads/AdobeLightroom6-mul-021216090236/Install.db
03/04/17 10:20:55:407 | [ERROR] | | OOBE | DE | | | | 51483 | DS015: Unable to read symlink target of source file "/Applications/Adobe Lightroom/Adobe Lightroom.app/Contents/Helpers/DynamicLinkMediaServer/application/dynamiclinkmediaserver.app/Contents/amecommand.app/Contents/Dictionaries"(Seq 451)
03/04/17 10:20:55:407 | [WARN] | | OOBE | DE | | | | 51483 | DW063: Command ARKCopySymlinkCommand failed.(Seq 451)
03/04/17 10:20:55:407 | [INFO] | | OOBE | DE | | | | 51483 | Completing installation for payload at /Users/shinoharatooru/Library/Caches/Adobe/AAMUpdater/AdobeLightroom-6.0/6.8/payloads/AdobeLightroom6-mul-021216090236/Install.db
03/04/17 10:20:56:205 | [INFO] | | OOBE | DE | | | | 51462 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
03/04/17 10:20:56:205 | [INFO] | | OOBE | DE | | | | 51462 | :: END TIMER :: [Payload Operation :{0CC0CAFF-FA05-55AD-B5FF-25764F05AE37}] took 10811 milliseconds (10.811 seconds) DTR = 17.0197 KBPS (0.0166208 MBPS)
03/04/17 10:20:56:210 | [INFO] | | OOBE | DE | | | | 51462 | User specified overrideFile:
03/04/17 10:20:56:213 | [INFO] | | OOBE | DE | | | | 51462 | The csu inventory was not updated for payload Adobe Lightroom_6.8_AdobeLightroom6-mul 6.8.0.0 {0CC0CAFF-FA05-55AD-B5FF-25764F05AE37}, value of local var is -1
03/04/17 10:20:56:213 | [INFO] | | OOBE | DE | | | | 51462 | Calling the ROLLBACK custom action code for pre-install for payload Adobe Lightroom_6.8_AdobeLightroom6-mul 6.8.0.0 {0CC0CAFF-FA05-55AD-B5FF-25764F05AE37}
03/04/17 10:20:56:217 | [INFO] | | OOBE | DE | | | | 51462 | No operation. We're done:
03/04/17 10:20:58:224 | [INFO] | | OOBE | DE | | | | 51462 | Total components installed: 0
03/04/17 10:20:58:224 | [INFO] | | OOBE | DE | | | | 51462 | Total components repaired: 0
03/04/17 10:20:58:224 | [INFO] | | OOBE | DE | | | | 51462 | Total components removed: 0
03/04/17 10:20:58:224 | [WARN] | | OOBE | DE | | | | 51462 | DW050: The following payload errors were found during install:
03/04/17 10:20:58:224 | [WARN] | | OOBE | DE | | | | 51462 | DW050: - Adobe Lightroom_6.8_AdobeLightroom6-mul: Install failed
03/04/17 10:20:58:224 | [INFO] | | OOBE | DE | | | | 51462 | Call PostSession Custom Hook
03/04/17 10:20:58:224 | [INFO] | | OOBE | DE | | | | 51462 | :: END TIMER :: [Total Timer] took 13117 milliseconds (13.117 seconds) DTR = 108.256 KBPS (0.105719 MBPS)
03/04/17 10:20:59:226 | [INFO] | | OOBE | DE | | | | 51462 | -------------------------------------- Summary --------------------------------------
03/04/17 10:20:59:226 | [INFO] | | OOBE | DE | | | | 51462 | - 0 fatal error(s), 1 error(s)
03/04/17 10:20:59:226 | [INFO] | | OOBE | DE | | | | 51462 | OSX version: 10.12.3
03/04/17 10:20:59:226 | [INFO] | | OOBE | DE | | | | 51462 |
03/04/17 10:20:59:226 | [INFO] | | OOBE | DE | | | | 51462 | ----------- Payload: Adobe Lightroom_6.8_AdobeLightroom6-mul 6.8.0.0 {0CC0CAFF-FA05-55AD-B5FF-25764F05AE37} -----------
03/04/17 10:20:59:226 | [INFO] | | OOBE | DE | | | | 51462 | ERROR: DS015: Unable to read symlink target of source file "/Applications/Adobe Lightroom/Adobe Lightroom.app/Contents/Helpers/DynamicLinkMediaServer/application/dynamiclinkmediaserver.app/Contents/amecommand.app/Contents/Dictionaries"(Seq 451)
03/04/17 10:20:59:226 | [INFO] | | OOBE | DE | | | | 51462 |
03/04/17 10:20:59:226 | [INFO] | | OOBE | DE | | | | 51462 | Please search the above error string(s) to find when the error occurred.
03/04/17 10:20:59:226 | [INFO] | | OOBE | DE | | | | 51462 | These errors resulted in installer Exit Code mentioned below.
03/04/17 10:20:59:226 | [INFO] | | OOBE | DE | | | | 51462 | -------------------------------------------------------------------------------------
03/04/17 10:20:59:226 | [INFO] | | OOBE | DE | | | | 51462 |
03/04/17 10:20:59:226 | [INFO] | | OOBE | DE | | | | 51462 | Exit Code: 7 - Unable to complete Silent workflow.
03/04/17 10:20:59:226 | [INFO] | | OOBE | DE | | | | 51462 | Please see specific errors for troubleshooting. For example, ERROR: DS015 ...
03/04/17 10:20:59:227 | [INFO] | | OOBE | DE | | | | 51462 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
03/04/17 10:20:59:227 | [INFO] | | OOBE | DE | | | | 51462 | END - Installer Session
03/04/17 10:20:59:227 | [INFO] | | OOBE | DE | | | | 51462 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
03/04/17 17:07:32:580 | [INFO] | | OOBE | DE | | | | 24823 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
03/04/17 17:07:32:580 | [INFO] | | OOBE | DE | | | | 24823 | START - Installer Session
03/04/17 17:07:32:580 | [INFO] | | OOBE | DE | | | | 24823 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
03/04/17 17:07:32:580 | [INFO] | | OOBE | DE | | | | 24823 | RIBS version: 9.0.0.65
03/04/17 17:07:32:581 | [INFO] | | OOBE | DE | | | | 24823 | OSX version: 10.12.3
03/04/17 17:07:32:582 | [INFO] | | OOBE | DE | | | | 24823 | ::START TIMER:: [Total Timer]
03/04/17 17:07:32:582 | [INFO] | | OOBE | DE | | | | 24823 | CHECK: Single instance running
03/04/17 17:07:32:582 | [INFO] | | OOBE | DE | | | | 24823 | CHECK : Credentials
03/04/17 17:07:32:582 | [INFO] | | OOBE | DE | | | | 24823 | Load Deployment File
03/04/17 17:07:32:582 | [INFO] | | OOBE | DE | | | | 24823 | deploymentFile option not given
03/04/17 17:07:32:582 | [INFO] | | OOBE | DE | | | | 24823 | CHECK : Another Native OS installer already running
03/04/17 17:07:32:582 | [INFO] | | OOBE | DE | | | | 24823 | Create Required Folders
03/04/17 17:07:32:582 | [INFO] | | OOBE | DE | | | | 24823 | Assuming install mode
03/04/17 17:07:32:582 | [INFO] | | OOBE | DE | | | | 24823 | Looking up install source path
03/04/17 17:07:32:582 | [INFO] | | OOBE | DE | | | | 24823 | Sync Media DB ...
03/04/17 17:07:32:582 | [INFO] | | OOBE | DE | | | | 24823 | ::START TIMER:: [Sync Media DB]
03/04/17 17:07:32:582 | [INFO] | | OOBE | DE | | | | 24823 | Pre check media db sync
03/04/17 17:07:32:582 | [INFO] | | OOBE | DE | | | | 24823 | End of Pre check media db sync. Exit code: 0
03/04/17 17:07:32:582 | [INFO] | | OOBE | DE | | | | 24823 | :: END TIMER :: [Sync Media DB] took 32 milliseconds (0.032 seconds) DTR = 38125 KBPS (37.2314 MBPS)
03/04/17 17:07:32:582 | [INFO] | | OOBE | DE | | | | 24823 | Ready to initialize session to start with ...
03/04/17 17:07:32:582 | [INFO] | | OOBE | DE | | | | 24823 | ::START TIMER:: [CreatePayloadSession]
03/04/17 17:07:32:582 | [INFO] | | OOBE | DE | | | | 24823 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
03/04/17 17:07:32:582 | [INFO] | | OOBE | DE | | | | 24823 | Updated source path: /Users/shinoharatooru/Library/Caches/Adobe/AAMUpdater/AdobeLightroom-6.0/6.8
03/04/17 17:07:32:582 | [INFO] | | OOBE | DE | | | | 24823 | Updating media info for: {0CC0CAFF-FA05-55AD-B5FF-25764F05AE37}
03/04/17 17:07:32:583 | [INFO] | | OOBE | DE | | | | 24823 | Ignoring original data since install source is local
03/04/17 17:07:32:583 | [INFO] | | OOBE | DE | | | | 24823 | Type: 0, Volume Order: 1, Media Name: Lightroom 6
03/04/17 17:07:32:583 | [INFO] | | OOBE | DE | | | | 24823 | Path: /Users/shinoharatooru/Library/Caches/Adobe/AAMUpdater/AdobeLightroom-6.0/6.8/payloads/AdobeLightroom6-mul-021216090236/AdobeLightroom6-mul-021216090236.zip
03/04/17 17:07:32:583 | [INFO] | | OOBE | DE | | | | 24823 | -------------------- END - Updating Media Sources - END --------------------
03/04/17 17:07:32:585 | [INFO] | | OOBE | DE | | | | 24823 | Supported RIBS version range: [0.0.0.0,9.0.0.65]
03/04/17 17:07:32:586 | [INFO] | | OOBE | DE | | | | 24823 | ----------------- CreatePayloadSession: machine is x86 ---------------
03/04/17 17:07:32:589 | [INFO] | | OOBE | DE | | | | 24823 | ______ Verify Dependency Subscribers ______
03/04/17 17:07:32:589 | [INFO] | | OOBE | DE | | | | 24823 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
03/04/17 17:07:32:589 | [INFO] | | OOBE | DE | | | | 24823 | Adobe Lightroom_6.8_AdobeLightroom6-mul 6.8.0.0 {0CC0CAFF-FA05-55AD-B5FF-25764F05AE37}: 0 (0,0)
03/04/17 17:07:32:589 | [INFO] | | OOBE | DE | | | | 24823 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
03/04/17 17:07:32:590 | [INFO] | | OOBE | DE | | | | 24823 | Patch Adobe Lightroom_6.8_AdobeLightroom6-mul 6.8.0.0 {0CC0CAFF-FA05-55AD-B5FF-25764F05AE37} can be applied to product Adobe Lightroom 6.0.0.0 {8048A5DF-8A70-5BE1-954B-E0FDE1BD0D0D}
03/04/17 17:07:32:665 | [INFO] | | OOBE | DE | | | | 24823 | Setting property "conflictingProcessInfo" to: /tmp/3F62346C-15D7-4B04-AA50-F957AD72BE90/8BC6EB9E-CBE0-48BF-9591-F40E479D3D40
03/04/17 17:07:32:665 | [INFO] | | OOBE | DE | | | | 24823 | Setting property "installSourcePath" to: /Users/shinoharatooru/Library/Caches/Adobe/AAMUpdater/AdobeLightroom-6.0/6.8
03/04/17 17:07:32:665 | [INFO] | | OOBE | DE | | | | 24823 | Setting property "mode" to: silent
03/04/17 17:07:32:665 | [INFO] | | OOBE | DE | | | | 24823 | Setting property "updateManifestPath" to: /Users/shinoharatooru/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobeLightroom-6.0/6.8/6.8.xml
03/04/17 17:07:32:665 | [INFO] | | OOBE | DE | | | | 24823 | Setting property "workflow" to: updater
03/04/17 17:07:32:665 | [INFO] | | OOBE | DE | | | | 24823 | Overwrite property "conflictingProcessInfo" to: /tmp/3F62346C-15D7-4B04-AA50-F957AD72BE90/8BC6EB9E-CBE0-48BF-9591-F40E479D3D40
03/04/17 17:07:32:665 | [INFO] | | OOBE | DE | | | | 24823 | Overwrite property "extensionsOnly" to: 1
03/04/17 17:07:32:665 | [INFO] | | OOBE | DE | | | | 24823 | Overwrite property "mode" to: silent
03/04/17 17:07:32:665 | [INFO] | | OOBE | DE | | | | 24823 | Overwrite property "patchesOnly" to: 1
03/04/17 17:07:32:665 | [INFO] | | OOBE | DE | | | | 24823 | Overwrite property "updateManifestPath" to: /Users/shinoharatooru/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobeLightroom-6.0/6.8/6.8.xml
03/04/17 17:07:32:665 | [INFO] | | OOBE | DE | | | | 24823 | Overwrite property "workflow" to: updater
03/04/17 17:07:32:666 | [INFO] | | OOBE | DE | | | | 24823 | Found payload actions:
03/04/17 17:07:32:666 | [INFO] | | OOBE | DE | | | | 24823 | Deciding what installer mode to use...
03/04/17 17:07:32:667 | [INFO] | | OOBE | DE | | | | 24823 | BEGIN Setting requested payload actions
03/04/17 17:07:32:667 | [INFO] | | OOBE | DE | | | | 24823 | Value returned on lookup of payload: Adobe Lightroom_6.8_AdobeLightroom6-mul 6.8.0.0 {0CC0CAFF-FA05-55AD-B5FF-25764F05AE37} is: false
03/04/17 17:07:32:667 | [INFO] | | OOBE | DE | | | | 24823 | Action string for Adobe Lightroom_6.8_AdobeLightroom6-mul 6.8.0.0 {0CC0CAFF-FA05-55AD-B5FF-25764F05AE37} is install
03/04/17 17:07:32:668 | [INFO] | | OOBE | DE | | | | 24823 | END Setting requested payload actions
03/04/17 17:07:32:668 | [INFO] | | OOBE | DE | | | | 24823 | Collected advanced path check information for INSTALLDIR
03/04/17 17:07:32:668 | [INFO] | | OOBE | DE | | | | 24823 | INSTALLDIR is a well-formed path
03/04/17 17:07:32:668 | [INFO] | | OOBE | DE | | | | 24823 | INSTALLDIR is not the root path
03/04/17 17:07:32:668 | [INFO] | | OOBE | DE | | | | 24823 | INSTALLDIR is on a local volume
03/04/17 17:07:32:668 | [INFO] | | OOBE | DE | | | | 24823 | INSTALLDIR is on a writable volume
03/04/17 17:07:32:668 | [INFO] | | OOBE | DE | | | | 24823 | INSTALLDIR is not on a case sensitive volume
03/04/17 17:07:32:668 | [INFO] | | OOBE | DE | | | | 24823 | INSTALLDIR passed path basic path validation: /Applications
03/04/17 17:07:32:708 | [INFO] | | OOBE | DE | | | | 24823 | BEGIN InstallOperationsQueue Unordered operations
03/04/17 17:07:32:708 | [INFO] | | OOBE | DE | | | | 24823 | Adobe Lightroom_6.8_AdobeLightroom6-mul 6.8.0.0 {0CC0CAFF-FA05-55AD-B5FF-25764F05AE37}: with operation install
03/04/17 17:07:32:708 | [INFO] | | OOBE | DE | | | | 24823 | END InstallOperationsQueue Unordered operations
03/04/17 17:07:32:708 | [INFO] | | OOBE | DE | | | | 24823 | BEGIN InstallOperationsQueue Ordered operations
03/04/17 17:07:32:708 | [INFO] | | OOBE | DE | | | | 24823 | Adobe Lightroom_6.8_AdobeLightroom6-mul 6.8.0.0 {0CC0CAFF-FA05-55AD-B5FF-25764F05AE37}: with operation install
03/04/17 17:07:32:708 | [INFO] | | OOBE | DE | | | | 24823 | END InstallOperationsQueue Ordered operations
03/04/17 17:07:32:713 | [INFO] | | OOBE | DE | | | | 24823 | Payloads passed preflight validation.
03/04/17 17:07:32:713 | [INFO] | | OOBE | DE | | | | 24823 | Call PreSession Custom Hook
03/04/17 17:07:32:713 | [INFO] | | OOBE | DE | | | | 24823 | BEGIN InstallOperationsQueue Unordered operations
03/04/17 17:07:32:713 | [INFO] | | OOBE | DE | | | | 24823 | Adobe Lightroom_6.8_AdobeLightroom6-mul 6.8.0.0 {0CC0CAFF-FA05-55AD-B5FF-25764F05AE37}: with operation install
03/04/17 17:07:32:713 | [INFO] | | OOBE | DE | | | | 24823 | END InstallOperationsQueue Unordered operations
03/04/17 17:07:32:713 | [INFO] | | OOBE | DE | | | | 24823 | BEGIN InstallOperationsQueue Ordered operations
03/04/17 17:07:32:713 | [INFO] | | OOBE | DE | | | | 24823 | Adobe Lightroom_6.8_AdobeLightroom6-mul 6.8.0.0 {0CC0CAFF-FA05-55AD-B5FF-25764F05AE37}: with operation install
03/04/17 17:07:32:713 | [INFO] | | OOBE | DE | | | | 24823 | END InstallOperationsQueue Ordered operations
03/04/17 17:07:32:729 | [INFO] | | OOBE | DE | | | | 24823 | Calling the custom action code for pre-install for payload Adobe Lightroom_6.8_AdobeLightroom6-mul 6.8.0.0 {0CC0CAFF-FA05-55AD-B5FF-25764F05AE37}
03/04/17 17:07:32:729 | [INFO] | | OOBE | DE | | | | 24823 | ::START TIMER:: [Payload Operation :{0CC0CAFF-FA05-55AD-B5FF-25764F05AE37}]
03/04/17 17:07:32:730 | [INFO] | | OOBE | DE | | | | 24831 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
03/04/17 17:07:32:730 | [INFO] | | OOBE | DE | | | | 24831 | Installer Operation: PayloadInstaller
03/04/17 17:07:32:730 | [INFO] | | OOBE | DE | | | | 24831 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
03/04/17 17:07:32:730 | [INFO] | | OOBE | DE | | | | 24831 | Request to install payload
03/04/17 17:07:32:731 | [INFO] | | OOBE | DE | | | | 24831 | Payload Adobe Lightroom_6.8_AdobeLightroom6-mul 6.8.0.0 {0CC0CAFF-FA05-55AD-B5FF-25764F05AE37}: Calling ARKEngine from path /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources
03/04/17 17:07:32:774 | [INFO] | | OOBE | DE | | | | 24831 | Extracting asset:/Users/shinoharatooru/Library/Caches/Adobe/AAMUpdater/AdobeLightroom-6.0/6.8/payloads/AdobeLightroom6-mul-021216090236/AdobeLightroom6-mul-021216090236.zip
03/04/17 17:07:32:775 | [INFO] | | OOBE | DE | | | | 24831 | Setting file open option to false in the unzipper
03/04/17 17:07:43:219 | [INFO] | | OOBE | DE | | | | 24831 | Extracting assets complete. Number assets: 1
03/04/17 17:07:43:219 | [INFO] | | OOBE | DE | | | | 24831 | CustomizedPatch property not found in database
03/04/17 17:07:43:222 | [INFO] | | OOBE | DE | | | | 24831 | Beginning installation for payload at /Users/shinoharatooru/Library/Caches/Adobe/AAMUpdater/AdobeLightroom-6.0/6.8/payloads/AdobeLightroom6-mul-021216090236/Install.db
03/04/17 17:07:43:318 | [ERROR] | | OOBE | DE | | | | 24831 | DS015: Unable to read symlink target of source file "/Applications/Adobe Lightroom/Adobe Lightroom.app/Contents/Helpers/DynamicLinkMediaServer/application/dynamiclinkmediaserver.app/Contents/amecommand.app/Contents/Dictionaries"(Seq 451)
03/04/17 17:07:43:318 | [WARN] | | OOBE | DE | | | | 24831 | DW063: Command ARKCopySymlinkCommand failed.(Seq 451)
03/04/17 17:07:43:318 | [INFO] | | OOBE | DE | | | | 24831 | Completing installation for payload at /Users/shinoharatooru/Library/Caches/Adobe/AAMUpdater/AdobeLightroom-6.0/6.8/payloads/AdobeLightroom6-mul-021216090236/Install.db
03/04/17 17:07:44:385 | [INFO] | | OOBE | DE | | | | 24823 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
03/04/17 17:07:44:385 | [INFO] | | OOBE | DE | | | | 24823 | :: END TIMER :: [Payload Operation :{0CC0CAFF-FA05-55AD-B5FF-25764F05AE37}] took 11655 milliseconds (11.655 seconds) DTR = 1040.24 KBPS (1.01586 MBPS)
03/04/17 17:07:44:387 | [INFO] | | OOBE | DE | | | | 24823 | User specified overrideFile:
03/04/17 17:07:44:388 | [INFO] | | OOBE | DE | | | | 24823 | The csu inventory was not updated for payload Adobe Lightroom_6.8_AdobeLightroom6-mul 6.8.0.0 {0CC0CAFF-FA05-55AD-B5FF-25764F05AE37}, value of local var is -1
03/04/17 17:07:44:388 | [INFO] | | OOBE | DE | | | | 24823 | Calling the ROLLBACK custom action code for pre-install for payload Adobe Lightroom_6.8_AdobeLightroom6-mul 6.8.0.0 {0CC0CAFF-FA05-55AD-B5FF-25764F05AE37}
03/04/17 17:07:44:492 | [INFO] | | OOBE | DE | | | | 24823 | No operation. We're done:
03/04/17 17:07:46:495 | [INFO] | | OOBE | DE | | | | 24823 | Total components installed: 0
03/04/17 17:07:46:496 | [INFO] | | OOBE | DE | | | | 24823 | Total components repaired: 0
03/04/17 17:07:46:496 | [INFO] | | OOBE | DE | | | | 24823 | Total components removed: 0
03/04/17 17:07:46:496 | [WARN] | | OOBE | DE | | | | 24823 | DW050: The following payload errors were found during install:
03/04/17 17:07:46:496 | [WARN] | | OOBE | DE | | | | 24823 | DW050: - Adobe Lightroom_6.8_AdobeLightroom6-mul: Install failed
03/04/17 17:07:46:496 | [INFO] | | OOBE | DE | | | | 24823 | Call PostSession Custom Hook
03/04/17 17:07:46:496 | [INFO] | | OOBE | DE | | | | 24823 | :: END TIMER :: [Total Timer] took 13974 milliseconds (13.974 seconds) DTR = 956.061 KBPS (0.933654 MBPS)
03/04/17 17:07:47:497 | [INFO] | | OOBE | DE | | | | 24823 | -------------------------------------- Summary --------------------------------------
03/04/17 17:07:47:497 | [INFO] | | OOBE | DE | | | | 24823 | - 0 fatal error(s), 1 error(s)
03/04/17 17:07:47:497 | [INFO] | | OOBE | DE | | | | 24823 | OSX version: 10.12.3
03/04/17 17:07:47:497 | [INFO] | | OOBE | DE | | | | 24823 |
03/04/17 17:07:47:497 | [INFO] | | OOBE | DE | | | | 24823 | ----------- Payload: Adobe Lightroom_6.8_AdobeLightroom6-mul 6.8.0.0 {0CC0CAFF-FA05-55AD-B5FF-25764F05AE37} -----------
03/04/17 17:07:47:497 | [INFO] | | OOBE | DE | | | | 24823 | ERROR: DS015: Unable to read symlink target of source file "/Applications/Adobe Lightroom/Adobe Lightroom.app/Contents/Helpers/DynamicLinkMediaServer/application/dynamiclinkmediaserver.app/Contents/amecommand.app/Contents/Dictionaries"(Seq 451)
03/04/17 17:07:47:497 | [INFO] | | OOBE | DE | | | | 24823 |
03/04/17 17:07:47:497 | [INFO] | | OOBE | DE | | | | 24823 | Please search the above error string(s) to find when the error occurred.
03/04/17 17:07:47:497 | [INFO] | | OOBE | DE | | | | 24823 | These errors resulted in installer Exit Code mentioned below.
03/04/17 17:07:47:497 | [INFO] | | OOBE | DE | | | | 24823 | -------------------------------------------------------------------------------------
03/04/17 17:07:47:497 | [INFO] | | OOBE | DE | | | | 24823 |
03/04/17 17:07:47:497 | [INFO] | | OOBE | DE | | | | 24823 | Exit Code: 7 - Unable to complete Silent workflow.
03/04/17 17:07:47:498 | [INFO] | | OOBE | DE | | | | 24823 | Please see specific errors for troubleshooting. For example, ERROR: DS015 ...
03/04/17 17:07:47:498 | [INFO] | | OOBE | DE | | | | 24823 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
03/04/17 17:07:47:498 | [INFO] | | OOBE | DE | | | | 24823 | END - Installer Session
03/04/17 17:07:47:498 | [INFO] | | OOBE | DE | | | | 24823 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
03/04/17 21:52:25:194 | [INFO] | | OOBE | DE | | | | 18378 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
03/04/17 21:52:25:194 | [INFO] | | OOBE | DE | | | | 18378 | START - Installer Session
03/04/17 21:52:25:194 | [INFO] | | OOBE | DE | | | | 18378 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
03/04/17 21:52:25:194 | [INFO] | | OOBE | DE | | | | 18378 | RIBS version: 9.0.0.65
03/04/17 21:52:25:195 | [INFO] | | OOBE | DE | | | | 18378 | OSX version: 10.12.3
03/04/17 21:52:25:195 | [INFO] | | OOBE | DE | | | | 18378 | ::START TIMER:: [Total Timer]
03/04/17 21:52:25:195 | [INFO] | | OOBE | DE | | | | 18378 | CHECK: Single instance running
03/04/17 21:52:25:195 | [INFO] | | OOBE | DE | | | | 18378 | CHECK : Credentials
03/04/17 21:52:25:195 | [INFO] | | OOBE | DE | | | | 18378 | Load Deployment File
03/04/17 21:52:25:195 | [INFO] | | OOBE | DE | | | | 18378 | deploymentFile option not given
03/04/17 21:52:25:195 | [INFO] | | OOBE | DE | | | | 18378 | CHECK : Another Native OS installer already running
03/04/17 21:52:25:195 | [INFO] | | OOBE | DE | | | | 18378 | Create Required Folders
03/04/17 21:52:25:195 | [INFO] | | OOBE | DE | | | | 18378 | Assuming install mode
03/04/17 21:52:25:195 | [INFO] | | OOBE | DE | | | | 18378 | Looking up install source path
03/04/17 21:52:25:195 | [INFO] | | OOBE | DE | | | | 18378 | Sync Media DB ...
03/04/17 21:52:25:195 | [INFO] | | OOBE | DE | | | | 18378 | ::START TIMER:: [Sync Media DB]
03/04/17 21:52:25:195 | [INFO] | | OOBE | DE | | | | 18378 | Pre check media db sync
03/04/17 21:52:25:195 | [INFO] | | OOBE | DE | | | | 18378 | End of Pre check media db sync. Exit code: 0
03/04/17 21:52:25:195 | [INFO] | | OOBE | DE | | | | 18378 | :: END TIMER :: [Sync Media DB] took 39 milliseconds (0.039 seconds) DTR = 31282.1 KBPS (30.5489 MBPS)
03/04/17 21:52:25:195 | [INFO] | | OOBE | DE | | | | 18378 | Ready to initialize session to start with ...
03/04/17 21:52:25:195 | [INFO] | | OOBE | DE | | | | 18378 | ::START TIMER:: [CreatePayloadSession]
03/04/17 21:52:25:195 | [INFO] | | OOBE | DE | | | | 18378 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
03/04/17 21:52:25:196 | [INFO] | | OOBE | DE | | | | 18378 | Updated source path: /Users/shinoharatooru/Library/Caches/Adobe/AAMUpdater/AdobeLightroom-6.0/6.8
03/04/17 21:52:25:196 | [INFO] | | OOBE | DE | | | | 18378 | Updating media info for: {0CC0CAFF-FA05-55AD-B5FF-25764F05AE37}
03/04/17 21:52:25:198 | [INFO] | | OOBE | DE | | | | 18378 | Ignoring original data since install source is local
03/04/17 21:52:25:198 | [INFO] | | OOBE | DE | | | | 18378 | Type: 0, Volume Order: 1, Media Name: Lightroom 6
03/04/17 21:52:25:199 | [INFO] | | OOBE | DE | | | | 18378 | Path: /Users/shinoharatooru/Library/Caches/Adobe/AAMUpdater/AdobeLightroom-6.0/6.8/payloads/AdobeLightroom6-mul-021216090236/AdobeLightroom6-mul-021216090236.zip
03/04/17 21:52:25:199 | [INFO] | | OOBE | DE | | | | 18378 | -------------------- END - Updating Media Sources - END --------------------
03/04/17 21:52:25:203 | [INFO] | | OOBE | DE | | | | 18378 | Supported RIBS version range: [0.0.0.0,9.0.0.65]
03/04/17 21:52:25:204 | [INFO] | | OOBE | DE | | | | 18378 | ----------------- CreatePayloadSession: machine is x86 ---------------
03/04/17 21:52:25:211 | [INFO] | | OOBE | DE | | | | 18378 | ______ Verify Dependency Subscribers ______
03/04/17 21:52:25:211 | [INFO] | | OOBE | DE | | | | 18378 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
03/04/17 21:52:25:211 | [INFO] | | OOBE | DE | | | | 18378 | Adobe Lightroom_6.8_AdobeLightroom6-mul 6.8.0.0 {0CC0CAFF-FA05-55AD-B5FF-25764F05AE37}: 0 (0,0)
03/04/17 21:52:25:211 | [INFO] | | OOBE | DE | | | | 18378 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
03/04/17 21:52:25:212 | [INFO] | | OOBE | DE | | | | 18378 | Patch Adobe Lightroom_6.8_AdobeLightroom6-mul 6.8.0.0 {0CC0CAFF-FA05-55AD-B5FF-25764F05AE37} can be applied to product Adobe Lightroom 6.0.0.0 {8048A5DF-8A70-5BE1-954B-E0FDE1BD0D0D}
03/04/17 21:52:25:291 | [INFO] | | OOBE | DE | | | | 18378 | Setting property "conflictingProcessInfo" to: /tmp/A5D2FAFD-4717-457A-A3FB-12BF5B4E688E/3284543F-C4A7-4398-B321-25852E2C28F1
03/04/17 21:52:25:291 | [INFO] | | OOBE | DE | | | | 18378 | Setting property "installSourcePath" to: /Users/shinoharatooru/Library/Caches/Adobe/AAMUpdater/AdobeLightroom-6.0/6.8
03/04/17 21:52:25:291 | [INFO] | | OOBE | DE | | | | 18378 | Setting property "mode" to: silent
03/04/17 21:52:25:291 | [INFO] | | OOBE | DE | | | | 18378 | Setting property "updateManifestPath" to: /Users/shinoharatooru/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobeLightroom-6.0/6.8/6.8.xml
03/04/17 21:52:25:291 | [INFO] | | OOBE | DE | | | | 18378 | Setting property "workflow" to: updater
03/04/17 21:52:25:291 | [INFO] | | OOBE | DE | | | | 18378 | Overwrite property "conflictingProcessInfo" to: /tmp/A5D2FAFD-4717-457A-A3FB-12BF5B4E688E/3284543F-C4A7-4398-B321-25852E2C28F1
03/04/17 21:52:25:292 | [INFO] | | OOBE | DE | | | | 18378 | Overwrite property "extensionsOnly" to: 1
03/04/17 21:52:25:292 | [INFO] | | OOBE | DE | | | | 18378 | Overwrite property "mode" to: silent
03/04/17 21:52:25:292 | [INFO] | | OOBE | DE | | | | 18378 | Overwrite property "patchesOnly" to: 1
03/04/17 21:52:25:292 | [INFO] | | OOBE | DE | | | | 18378 | Overwrite property "updateManifestPath" to: /Users/shinoharatooru/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobeLightroom-6.0/6.8/6.8.xml
03/04/17 21:52:25:292 | [INFO] | | OOBE | DE | | | | 18378 | Overwrite property "workflow" to: updater
03/04/17 21:52:25:292 | [INFO] | | OOBE | DE | | | | 18378 | Found payload actions:
03/04/17 21:52:25:292 | [INFO] | | OOBE | DE | | | | 18378 | Deciding what installer mode to use...
03/04/17 21:52:25:293 | [INFO] | | OOBE | DE | | | | 18378 | BEGIN Setting requested payload actions
03/04/17 21:52:25:293 | [INFO] | | OOBE | DE | | | | 18378 | Value returned on lookup of payload: Adobe Lightroom_6.8_AdobeLightroom6-mul 6.8.0.0 {0CC0CAFF-FA05-55AD-B5FF-25764F05AE37} is: false
03/04/17 21:52:25:294 | [INFO] | | OOBE | DE | | | | 18378 | Action string for Adobe Lightroom_6.8_AdobeLightroom6-mul 6.8.0.0 {0CC0CAFF-FA05-55AD-B5FF-25764F05AE37} is install
03/04/17 21:52:25:294 | [INFO] | | OOBE | DE | | | | 18378 | END Setting requested payload actions
03/04/17 21:52:25:295 | [INFO] | | OOBE | DE | | | | 18378 | Collected advanced path check information for INSTALLDIR
03/04/17 21:52:25:295 | [INFO] | | OOBE | DE | | | | 18378 | INSTALLDIR is a well-formed path
03/04/17 21:52:25:295 | [INFO] | | OOBE | DE | | | | 18378 | INSTALLDIR is not the root path
03/04/17 21:52:25:295 | [INFO] | | OOBE | DE | | | | 18378 | INSTALLDIR is on a local volume
03/04/17 21:52:25:295 | [INFO] | | OOBE | DE | | | | 18378 | INSTALLDIR is on a writable volume
03/04/17 21:52:25:295 | [INFO] | | OOBE | DE | | | | 18378 | INSTALLDIR is not on a case sensitive volume
03/04/17 21:52:25:295 | [INFO] | | OOBE | DE | | | | 18378 | INSTALLDIR passed path basic path validation: /Applications
03/04/17 21:52:25:335 | [INFO] | | OOBE | DE | | | | 18378 | BEGIN InstallOperationsQueue Unordered operations
03/04/17 21:52:25:335 | [INFO] | | OOBE | DE | | | | 18378 | Adobe Lightroom_6.8_AdobeLightroom6-mul 6.8.0.0 {0CC0CAFF-FA05-55AD-B5FF-25764F05AE37}: with operation install
03/04/17 21:52:25:335 | [INFO] | | OOBE | DE | | | | 18378 | END InstallOperationsQueue Unordered operations
03/04/17 21:52:25:335 | [INFO] | | OOBE | DE | | | | 18378 | BEGIN InstallOperationsQueue Ordered operations
03/04/17 21:52:25:335 | [INFO] | | OOBE | DE | | | | 18378 | Adobe Lightroom_6.8_AdobeLightroom6-mul 6.8.0.0 {0CC0CAFF-FA05-55AD-B5FF-25764F05AE37}: with operation install
03/04/17 21:52:25:335 | [INFO] | | OOBE | DE | | | | 18378 | END InstallOperationsQueue Ordered operations
03/04/17 21:52:25:340 | [INFO] | | OOBE | DE | | | | 18378 | Payloads passed preflight validation.
03/04/17 21:52:25:340 | [INFO] | | OOBE | DE | | | | 18378 | Call PreSession Custom Hook
03/04/17 21:52:25:340 | [INFO] | | OOBE | DE | | | | 18378 | BEGIN InstallOperationsQueue Unordered operations
03/04/17 21:52:25:340 | [INFO] | | OOBE | DE | | | | 18378 | Adobe Lightroom_6.8_AdobeLightroom6-mul 6.8.0.0 {0CC0CAFF-FA05-55AD-B5FF-25764F05AE37}: with operation install
03/04/17 21:52:25:340 | [INFO] | | OOBE | DE | | | | 18378 | END InstallOperationsQueue Unordered operations
03/04/17 21:52:25:340 | [INFO] | | OOBE | DE | | | | 18378 | BEGIN InstallOperationsQueue Ordered operations
03/04/17 21:52:25:340 | [INFO] | | OOBE | DE | | | | 18378 | Adobe Lightroom_6.8_AdobeLightroom6-mul 6.8.0.0 {0CC0CAFF-FA05-55AD-B5FF-25764F05AE37}: with operation install
03/04/17 21:52:25:340 | [INFO] | | OOBE | DE | | | | 18378 | END InstallOperationsQueue Ordered operations
03/04/17 21:52:25:358 | [INFO] | | OOBE | DE | | | | 18378 | Calling the custom action code for pre-install for payload Adobe Lightroom_6.8_AdobeLightroom6-mul 6.8.0.0 {0CC0CAFF-FA05-55AD-B5FF-25764F05AE37}
03/04/17 21:52:25:358 | [INFO] | | OOBE | DE | | | | 18378 | ::START TIMER:: [Payload Operation :{0CC0CAFF-FA05-55AD-B5FF-25764F05AE37}]
03/04/17 21:52:25:359 | [INFO] | | OOBE | DE | | | | 18393 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
03/04/17 21:52:25:359 | [INFO] | | OOBE | DE | | | | 18393 | Installer Operation: PayloadInstaller
03/04/17 21:52:25:359 | [INFO] | | OOBE | DE | | | | 18393 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
03/04/17 21:52:25:359 | [INFO] | | OOBE | DE | | | | 18393 | Request to install payload
03/04/17 21:52:25:360 | [INFO] | | OOBE | DE | | | | 18393 | Payload Adobe Lightroom_6.8_AdobeLightroom6-mul 6.8.0.0 {0CC0CAFF-FA05-55AD-B5FF-25764F05AE37}: Calling ARKEngine from path /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources
03/04/17 21:52:25:409 | [INFO] | | OOBE | DE | | | | 18393 | Extracting asset:/Users/shinoharatooru/Library/Caches/Adobe/AAMUpdater/AdobeLightroom-6.0/6.8/payloads/AdobeLightroom6-mul-021216090236/AdobeLightroom6-mul-021216090236.zip
03/04/17 21:52:25:409 | [INFO] | | OOBE | DE | | | | 18393 | Setting file open option to false in the unzipper
03/04/17 21:52:35:645 | [INFO] | | OOBE | DE | | | | 18393 | Extracting assets complete. Number assets: 1
03/04/17 21:52:35:649 | [INFO] | | OOBE | DE | | | | 18393 | CustomizedPatch property not found in database
03/04/17 21:52:35:650 | [INFO] | | OOBE | DE | | | | 18393 | Beginning installation for payload at /Users/shinoharatooru/Library/Caches/Adobe/AAMUpdater/AdobeLightroom-6.0/6.8/payloads/AdobeLightroom6-mul-021216090236/Install.db
03/04/17 21:52:35:799 | [ERROR] | | OOBE | DE | | | | 18393 | DS015: Unable to read symlink target of source file "/Applications/Adobe Lightroom/Adobe Lightroom.app/Contents/Helpers/DynamicLinkMediaServer/application/dynamiclinkmediaserver.app/Contents/amecommand.app/Contents/Dictionaries"(Seq 451)
03/04/17 21:52:35:799 | [WARN] | | OOBE | DE | | | | 18393 | DW063: Command ARKCopySymlinkCommand failed.(Seq 451)
03/04/17 21:52:35:799 | [INFO] | | OOBE | DE | | | | 18393 | Completing installation for payload at /Users/shinoharatooru/Library/Caches/Adobe/AAMUpdater/AdobeLightroom-6.0/6.8/payloads/AdobeLightroom6-mul-021216090236/Install.db
03/04/17 21:52:36:508 | [INFO] | | OOBE | DE | | | | 18378 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
03/04/17 21:52:36:508 | [INFO] | | OOBE | DE | | | | 18378 | :: END TIMER :: [Payload Operation :{0CC0CAFF-FA05-55AD-B5FF-25764F05AE37}] took 11150 milliseconds (11.15 seconds) DTR = 1093.09 KBPS (1.06747 MBPS)
03/04/17 21:52:36:512 | [INFO] | | OOBE | DE | | | | 18378 | User specified overrideFile:
03/04/17 21:52:36:515 | [INFO] | | OOBE | DE | | | | 18378 | The csu inventory was not updated for payload Adobe Lightroom_6.8_AdobeLightroom6-mul 6.8.0.0 {0CC0CAFF-FA05-55AD-B5FF-25764F05AE37}, value of local var is -1
03/04/17 21:52:36:516 | [INFO] | | OOBE | DE | | | | 18378 | Calling the ROLLBACK custom action code for pre-install for payload Adobe Lightroom_6.8_AdobeLightroom6-mul 6.8.0.0 {0CC0CAFF-FA05-55AD-B5FF-25764F05AE37}
03/04/17 21:52:36:521 | [INFO] | | OOBE | DE | | | | 18378 | No operation. We're done:
03/04/17 21:52:38:524 | [INFO] | | OOBE | DE | | | | 18378 | Total components installed: 0
03/04/17 21:52:38:524 | [INFO] | | OOBE | DE | | | | 18378 | Total components repaired: 0
03/04/17 21:52:38:524 | [INFO] | | OOBE | DE | | | | 18378 | Total components removed: 0
03/04/17 21:52:38:526 | [WARN] | | OOBE | DE | | | | 18378 | DW050: The following payload errors were found during install:
03/04/17 21:52:38:526 | [WARN] | | OOBE | DE | | | | 18378 | DW050: - Adobe Lightroom_6.8_AdobeLightroom6-mul: Install failed
03/04/17 21:52:38:526 | [INFO] | | OOBE | DE | | | | 18378 | Call PostSession Custom Hook
03/04/17 21:52:38:526 | [INFO] | | OOBE | DE | | | | 18378 | :: END TIMER :: [Total Timer] took 13399 milliseconds (13.399 seconds) DTR = 1001.87 KBPS (0.978385 MBPS)
03/04/17 21:52:39:532 | [INFO] | | OOBE | DE | | | | 18378 | -------------------------------------- Summary --------------------------------------
03/04/17 21:52:39:532 | [INFO] | | OOBE | DE | | | | 18378 | - 0 fatal error(s), 1 error(s)
03/04/17 21:52:39:532 | [INFO] | | OOBE | DE | | | | 18378 | OSX version: 10.12.3
03/04/17 21:52:39:532 | [INFO] | | OOBE | DE | | | | 18378 |
03/04/17 21:52:39:532 | [INFO] | | OOBE | DE | | | | 18378 | ----------- Payload: Adobe Lightroom_6.8_AdobeLightroom6-mul 6.8.0.0 {0CC0CAFF-FA05-55AD-B5FF-25764F05AE37} -----------
03/04/17 21:52:39:532 | [INFO] | | OOBE | DE | | | | 18378 | ERROR: DS015: Unable to read symlink target of source file "/Applications/Adobe Lightroom/Adobe Lightroom.app/Contents/Helpers/DynamicLinkMediaServer/application/dynamiclinkmediaserver.app/Contents/amecommand.app/Contents/Dictionaries"(Seq 451)
03/04/17 21:52:39:532 | [INFO] | | OOBE | DE | | | | 18378 |
03/04/17 21:52:39:532 | [INFO] | | OOBE | DE | | | | 18378 | Please search the above error string(s) to find when the error occurred.
03/04/17 21:52:39:532 | [INFO] | | OOBE | DE | | | | 18378 | These errors resulted in installer Exit Code mentioned below.
03/04/17 21:52:39:532 | [INFO] | | OOBE | DE | | | | 18378 | -------------------------------------------------------------------------------------
03/04/17 21:52:39:532 | [INFO] | | OOBE | DE | | | | 18378 |
03/04/17 21:52:39:532 | [INFO] | | OOBE | DE | | | | 18378 | Exit Code: 7 - Unable to complete Silent workflow.
03/04/17 21:52:39:533 | [INFO] | | OOBE | DE | | | | 18378 | Please see specific errors for troubleshooting. For example, ERROR: DS015 ...
03/04/17 21:52:39:533 | [INFO] | | OOBE | DE | | | | 18378 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
03/04/17 21:52:39:533 | [INFO] | | OOBE | DE | | | | 18378 | END - Installer Session
03/04/17 21:52:39:533 | [INFO] | | OOBE | DE | | | | 18378 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
リンクをクリップボードにコピー
コピー完了
ログのほうありがとうございました。
DS015のエラーで、下記フォルダに対するアクセス権が不足している気配があります。
/Applications/Adobe Lightroom/Adobe Lightroom.app/Contents/Helpers/DynamicLinkMediaServer/application/dynamiclinkmediaserver. app/Contents/amecommand.app/Contents/Dictionaries
とりあえず管理者権限のユーザーアカウントで行っていたとしても、
別のユーザーアカウントを作っての確認を行ってみることと同時に、
下記文書を参考にした対処が必要になりそうです。
Adobe Creative Cloud のインストール時のエラー終了コード 6、終了コード 7
なお、エラー番号情報は下記を参考にしています。
インストールエラーコード、終了コード、およびエラーメッセージ | Creative Cloud、Photoshop Elements、Premiere Elements
リンクをクリップボードにコピー
コピー完了
説明が難しいので理解しきれませんが、アクセス権の問題なので
とりあえずアンインストールして、再インストールしました。
とりあえず問題なく再インストールできました。
次回のアップデートで再現しないか様子を見ます。
ありがとうございました。
2017年3月4日(土) 23:12 assause <forums_noreply@adobe.com>:
lightroomがアップデートできないのですが? created by assause
<https://forums.adobe.com/people/assause> in *Creative
Cloudコミュニティフォーラム(Japan)* - View the full discussion
<https://forums.adobe.com/message/9370753#9370753>