Who to import ARW files (sony raw format) to lightroom 6

[george_andrewf68210784]

Hello,

I am using lightroom 6 and I just did the software update.

I am using the Sony RX 100 V and I have setup the photo quality to RAW (ARW format on the sony camera).

Unfortunately, when I am trying to import them into lightroom I get a message saying the viewing is not possible for this file.

Do you know what I need to do to be able to import them into lightroom?

Thank you for your help.

Good evening

[Jao vdL · Accepted solution]

You need to update your Lightroom to version 6.8 to get support for the RX100-V

[george_andrewf68210784]

I have done the update via the help menu.

Lightroom tels me that the software is up to date

When I go into Ligthroom >  about adobe Photoshop ligthroom I get the following screen:

Once I click on "Version 6.0", on the top right corner, I get the fowling information

I do I knew if the update was installed properly? I am still unable to see or import the the ARW files.

[Just Shoot Me]

Do a manual download and install of the 6.8 update from here.

Download Photoshop Lightroom

[JP Hess]

You are still using Lightroom 6.0. No update has been installed. Follow the link that has been provided and download the Lightroom 6.8 update and install it manually.

[george_andrewf68210784]

I laugh the Adobe PatchInstaller lightroom 6.8/2015.8 from the link above, It tell me that the update is installed but then when I go to ligthroom it does not seem to have installed the patch.

What can I do?

Do I have to reinstalled lightroom 6 and then the patch? If so How do I save the preset and the work already done on lightroom?

Thank you for your time

[DdeGannes]

Do I have to reinstalled lightroom 6 and then the patch? If so How do I save the preset and the work already done on lightroom?

Do not uninstall the LR 6 application just download and run the update patch.

[george_andrewf68210784]

I am running the patch, i get the message that the update is done but then when I start lightroom I still cannot see the photos and when I check about Adobe photoshop lightroom 6 it says the following:

and from the previous post the update does not installed.

I have done it manually by downloading the following version

and the starting it but nothing change.

[Just Shoot Me]

Open Finder and go to the Applications folder. Look for Adobe and open it. Look for Lightroom. Is there just one Lightroom folder or 2.

[dj_paige]

Update to Lightroom 6.8 from Download Photoshop Lightroom

[george_andrewf68210784]

Here is what I have

[george_andrewf68210784]

Thank you very much.

I put one lightroom copy on my desktop to open it quickly and of course it does not update both of them.

Th copy lightroom does not update with the patch.

I suppose I can delete the Adobe ligthroom - copie as well as the lightroom 4 without any risk and keep only the Adobe ligthroom that took the update patch?

Thank you to all of you for your time and help in this matter