Creative Cloud says i do not own products

[joshuacao]

I purchased the creative cloud student bundle around a year ago (current subscription has to be renewed June 6 2017). Yet when i open the Creative Cloud application on my surface book, it claims that i still need to buy Photoshop CC and Adobe Acrobat Pro DC. So to test it out i click the "Buy Now" button on the Creative Cloud, and it takes me to a subscription page and when i attempt to purchase an individual subscription for both Photoshop and Acrobat, it tells me i already own it as a part of the bundle. Now i am unable to access the full version of either applications as it places me in a free trial. !

[Ned Murphy · Accepted solution]

FAQ: What do I do if I have a membership but my app is acting as if I have a trial?

https://forums.adobe.com/thread/1962238

Creative Cloud website shows trial options after purchase

https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html