format for bumper to work on android

[beckysharpie1971]

Hi there,

I have adobe premiere clip working on my iphone 6s and my mac but I also want to use it on an android phone - HTC One Android version 5.02  - The app installs fine, but when I go to add the bumper it shows it in the preferences (connected to my dropbox) BUT will not append its sound (so the bumper saves as mute). Is this something to do with Android? Do I need to change format of the bumper video? (I have created it as an an MP4 to work on Android but it wont' export from the app with sound - just for the bumper)...

[Sheena Kaul · Accepted solution]

Hi Becky,

The audio issue has already been identified by our team and they are working on the fix.

Appreciate your patience.

Regards,

Sheena

[devtogrob]

Hi there,

I'm having a similar issue on my OnePlus 6T. As it's more than two years after the original query I was wondering if you were any closer to fixing this issue.

Thanks.

Rob