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WHERE SEND DIAGNOSTIC LOG TO ADOBE ENGINEER?

Enthusiast ,
Mar 05, 2017 Mar 05, 2017

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Can anyone tell me how to send a diagnostic log to adobe engineer?

Have problem with 2 files not synching with mobile . Phone chat of no use.

thanks.

vince

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Adobe Employee ,
Mar 05, 2017 Mar 05, 2017

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Hi vinsolo,

Are the files are not missing from the library?, please sign out & sign in from the creative cloud desktop app and try the sync again.

Please refer the related discussion and try some suggestions offered: Lightroom mobile not syncing

Regards,

Mohit

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Enthusiast ,
Mar 05, 2017 Mar 05, 2017

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I have sent a reply on your other thread with the same name. You should not really start several threads as it doesn't help with replies as they become fragmented.

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Enthusiast ,
Mar 06, 2017 Mar 06, 2017

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Sorry, I had forgot. It was stupid of me.

vince

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