Very slow resizing and arranging of objects

[alexanderklar]

Hi fellow InDesign users,

I am experiencing a very slow performance of InDesign – but only when resizing or arranging objects (via the arrange palette). Everything else works fine as far as I can tell.

To illustrate what I mean, here is a real-time video of resizing a group of objects to 90% of its original size:

I call it the Resize Dance, which was funny at first, but after experiencing it a while, it really gets annoying.

Searching for this issue in this forum I only found a similar sounding problem here, but none of the suggestions worked. I have tried the following:

– Deleting preferences (and cached preferences)

– Relaunching the CCLibrary process as described here

– Ensured that your firewall is not blocking Creative Cloud–associated processes

– Ensured that your hosts file is properly set up

I am using the following:

– InDesign 12.0.0.81

– Mac OS X 10.11.6

– MacBook Pro (15 inch, mid-2010)

I would be really glad about any kind of help!

Thank you and best regards

Alexander

[Mike Witherell]

What happens if you turn off Type Contextual Controls within Preferences > Advanced Type?

[alexanderklar]

Hi Michael, thank you for your quick reply to my question! I couldn't check until now, but unfortunately that didn't do the trick. I found the solution, though, and will make a post on it next.

[Willi Adelberger]

What does happen if you turn of the Profile prefliegt during work?

[alexanderklar]

Hi Willi, thank you for your idea as well. I just tried it and it didn't change anything either. The grouped object still takes more than 2 minutes to resize to 90%. Very weird... but I found the solution and will make a post on it next.

[alexanderklar · Accepted solution]

So, here is what I just found out: it's the palette "information" („Informationen“ in my German version) that is slowing down InDesign. As soon as I close that palette everything works smoothly again. Very weird.

[Laubender]

Hi Alexander,

the engineers are working on the problems with the Info panel.

I'm also eagerly awaiting a first bug fix version of InDesign CC 2017 12.0.0.81 now out since about 5 months.

Regards,
Uwe

[alexanderklar]

Hi Uwe,

thank you for the information. I hadn't heard about issues with the info panel yet, so I had to go through trial-and-error.

Now I am looking forward to the fix myself, although I do not need the info panel that much and keeping it closed fixes the issues for me. But one has to know that first. I have deleted my prefs so many times in the last weeks... as I now know, all in vain.

All the best,

Alexander

[Ulrich Dirr]

Hi Alexander,

I have a similar problem. ID CC 2017 is incredible slow on everything although I'm running it on a SSD. Every search & replace by GREP is slow, every repositioning of graphics, even changing text ... I can't see this rotating circle anymore!

I have tried all suggestions and nothing have helped -- even not yours!

The only work-around was to save all as IDML, start InDesign CS6, make any adjustments (it's incredible fast in CS6!!!), save as IDML, and finally open again in ID CC 2017 for fine tuning.

Very annoying!!!

Best regards,

Ulrich

[alexanderklar]

Hi Ulrich,

I am sorry to hear. But thank you for your hint to use InDesign CS6. I am currently downloading it and will give it a try. I already installed Photoshop CS6 and Illustrator CS6 as well and they seem to work more fluidly as well.

I hope you will find a solution for your problem. This forum seems to be a good source, but also a chat with one of the supporters may be helpful. I found a solution to a problem that way for Muse really quickly.

Best regards

Alexander

[D_Heslep]

What is the palette? I am having a problem with slow ID too.

[KeCortez]

Thanks ! Preflight slows down my entire Indesign, now its smooth.