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URGENT HELP - Images appear edited after import

New Here ,
Mar 06, 2017 Mar 06, 2017

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Help please!
I have just upgraded to a Canon 5D MKIV .

When I try to upload the images onto my iMac, I cannot see the RAW files, I have to copy them across and then convert to dng before I can see them.

So, I convert to dng

THEN... I imported them into Lightroom and they look like they have had a preset applied and/or been edited!

They also look like this in the dng folder!

How can images straight from camera have edits?

Please help

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correct answers 1 Correct answer

LEGEND , Mar 06, 2017 Mar 06, 2017

Please go to Help> 'About Adobe Photoshop Lightroom CC' and tell us what you see as shown below. There have been numerous reports where people have stated they are up-to-date, but actually using an older version. Canon 5D MKIV raw files were first supported in LR 6.7 and CC 2015.7 and Dual Pixel raw files in 6.8 and CC 2015.8.

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Mar 06, 2017 Mar 06, 2017

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Hi sarab,

Could you please tell us which version of Lightroom are you using?

Also, post a screenshot showing the import window while importing the raw images in Lightroom.

Regards,

Akash

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New Here ,
Mar 06, 2017 Mar 06, 2017

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Hi Akash

I am using 2015.8

I cannot import the RAW files from my Canon 5D MKIV into Lightroom.

I first have to convert them to dng files and these seem edited too!

I have no idea what is going on

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LEGEND ,
Mar 06, 2017 Mar 06, 2017

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Please go to Help> 'About Adobe Photoshop Lightroom CC' and tell us what you see as shown below. There have been numerous reports where people have stated they are up-to-date, but actually using an older version. Canon 5D MKIV raw files were first supported in LR 6.7 and CC 2015.7 and Dual Pixel raw files in 6.8 and CC 2015.8.

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