Adobe premiere elements 15 trial

[janp7464473]

Hello,

I tried to install the trial version but the installation didn't proceed at 63%. It was installing: microsoft visual c++ 2015 redistributable package (x86).

How can I solve this?

Thanks

[Bill Sprague]

The only thing I can think of without more information is that you might not have enough disk space.

[janp7464473]

Disk space is enough. What more info do u need?

[Peru Bob]

What operating system?

If Windows 7, is SP1 installed? Is it 64 bit?

[Steve Grisetti]

How much disk space do you actually have? "Enough" is a pretty relative term.

And when did you last defrag? Fragmentation can make even a lot of space unusable.

[Bill Sprague]

janp7464473  wrote

Disk space is enough. What more info do u need?

Actually, if you could volunteer everything there is to know about your computer it could help.  Answers here come from users, not Adobe, that pop in and out.  Questions can be asked one at a time and it can take days.  On the other hand, with enough information somebody may spot the key item. 

Good luck!

Bill

[janp7464473]

I've about 119 gb free disk space(ssd). Specs pc:

-cpu: intel pentium dual core e5300

-video card: asus gt 720 2 gb

-memory: 4 gb

-os: windows 7 64 bit

[Peru Bob]

Do you have Service Pack 1 for Windows 7 installed?

It won't install or run properly if you don't.

[Steve Grisetti]

Your processor is also a pretty low-end processor and may not be able to support Premiere Elements editing.

As you can see by this chart, your processor rates a 1500.

I'd recommend at least a rating of 5000-8000.

[janp7464473]

Install is for a friend. He has win7 sp1

[Steve Grisetti]

And which processor?

[janp7464473]

E 5300. I spoke for him

[Steve Grisetti]

Then I stand by my earlier comment.

[janp7464473]

So the specs of his pc can cause the installation failure?

[Bill Sprague]

janp7464473  wrote

So the specs of his pc can cause the installation failure?

Maybe or maybe not.  Premiere Elements installation is not a unique process.  It routinely installs without trouble.  The likely problem you're having comes from the computer and not the software. 

I think the primary point in this topic is that, even if you get it installed, it won't run well enough to be a satisfactory editing experience.  Hardware troubleshooting via "forum chat" is frustrating.   An alternative is to got to Adobe's chat support services.  They have the ability to remotely run you computer and may be able to find the issue.  

Do you need a link to the Adobe chat support?

[Peru Bob]

That's what Steve said and I agree with him.  It is certainly highly likely that is the problem.

[Mohammad Tahseen]

Could you try to install microsoft visual c++ 2015 redistributable package (x86) from

https://www.microsoft.com/en-in/download/details.aspx?id=48145

Once this runtime has installed, restart computer and try installing Premiere Elements 15. Please let us know your observations.

[janp7464473]

Probably next week I'm going to visit my friend and help him. I'll keep u up to date.

Thx so far !!