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Lightroom Update

New Here ,
Mar 06, 2017 Mar 06, 2017

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Over the weekend I did the Update in Lightroom. I lost all my presets and had a kinds of issues. Most of the time Lr would not even open. I was going to update on another computer but am a little hesitant. Anybody else have this problem.

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correct answers 1 Correct answer

Adobe Employee , Mar 07, 2017 Mar 07, 2017

If you are using Lightroom 6.8/2015.8 then, please turn off the graphics processor from the Lightroom preferences.

Open Lightroom > Edit menu > Preferences > Performance tab > Uncheck GPU > Restart.

Thanks,

Mohit

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LEGEND ,
Mar 06, 2017 Mar 06, 2017

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What operating system? What version of Lightroom? What sort of problems? Please describe in detail..

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Adobe Employee ,
Mar 07, 2017 Mar 07, 2017

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If you are using Lightroom 6.8/2015.8 then, please turn off the graphics processor from the Lightroom preferences.

Open Lightroom > Edit menu > Preferences > Performance tab > Uncheck GPU > Restart.

Thanks,

Mohit

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New Here ,
Mar 07, 2017 Mar 07, 2017

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Io dopo che ho fatto l'aggiornamento da Lightroom 6.0 (copia regolarmente registrata) a Lightroom 6.8 , necessario per vedere i files raw generati dalla mia nuova fotocamera Canon Eos 5D mrk IV, non riesco ad aprire l'applicazione e mi compare questa scritta:

Cosa devo fare???????????

Grazie.

20170307_003439_resized_1 (600x800).jpg

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New Here ,
Mar 07, 2017 Mar 07, 2017

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Ah dimenticavo, il sistema operativo che utilizzo è Windows 7 a 64 bit.

Rimango in attesa di news

Grazie.

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Adobe Employee ,
Mar 23, 2017 Mar 23, 2017

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Please refer the below troubleshooting article and it should work.

Error :api-ms-win-crt-runtime-l1-1-0.dll is missing

Thanks,

Mohit

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