• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Lightroom 6 wont open

New Here ,
Mar 08, 2017 Mar 08, 2017

Copy link to clipboard

Copied

Have lightroom 6.8. Often it takes many clicks over a bit of time to open lightroom. Sometimes it opens after I have run the troubeshooting link. It says that the incompatability issue has been resolved. Often this issue has not been resolved. If I try to switch catalogues I have the same problem. I cannot open the creative cloud from the link and have to search online. All other programs run well on my computer. The program sometimes did not work properly on Windows 8, with windows 10 the problem has become very problematic.

One of the issues is that I am not computer savvy. I  am 0 out of 100 when it comes to technology problem solving

Windows 10

AMD A8-7100nRedeon R5, 8compute cores4c+4g 1.80ghz

8.00 GB (6.95 GB usable)

64 bit operating system, x64-based processor

Views

513

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

LEGEND , Mar 08, 2017 Mar 08, 2017

Update to 6.9 from here.

Download Photoshop Lightroom

Votes

Translate

Translate
LEGEND ,
Mar 08, 2017 Mar 08, 2017

Copy link to clipboard

Copied

Update to 6.9 from here.

Download Photoshop Lightroom

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 08, 2017 Mar 08, 2017

Copy link to clipboard

Copied

LATEST

Hi markj,

Please update the Lightroom to the latest update 6.9 and check if that helps.

Also, you can turn off the Graphics processor from the Lightroom preferences.

Open Lightroom > Edit menu > Preferences > Performance tab > Uncheck GPU > Restart.

Regards,

Mohit

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines