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yesterday afternoon,
when i updated Adobe XD to the latest version, i can not open it any more.
i have uninstalled and reinstalled Adobe XD and Adobe Creative Cloud, but it doesn't work.
now i am very very anxious . and i cannot continue my design.
i need help
~~~~(>_<)~~~~
/(ㄒoㄒ)/~~
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We've seen a number of issues result in this behavior. These two issues come to mind - please let us know if it's one of these two issues.
[Windows] Older versions on another account (G13876) – Adobe XD Feedback : Feature Requests & Bugs
Thanks,
-Elaine
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no
there is just one account in my Windows10
and my AdobeXD cannot work anymore, it keeps alert me:please uninstall and reinstall the product
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Does following the steps in this article fix the issue: Configuration error in Adobe Creative Cloud ?
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I've met the same problem, and when I try to select "replace all child object permission entries...." (the last step) and select "Apply", the box just unselect itself and I still get an error 16 when I launch.
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Hi jamw,
If you are still looking for assistance, I suggest getting in touch with Adobe Customer Care Contact Customer Care They should be able to investigate this case for you.
Thanks,
Preran